Ricoh MP C2011 User Manual

Messages Causes Solutions
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable error has
occurred on the machine.
An unrecoverable error has occurred
in the machine. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient. • Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
"Insufficient memory. Reduce
the scanning area."
Scanner memory is
insufficient.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
9. Troubleshooting
166

Ricoh MP C2011 Specifications

General

Print Technology	Laser
Print Speed (Black)	20 ppm
Print Speed (Color)	20 ppm
Max Print Resolution	1200 x 1200 dpi
Copy Speed (Black)	20 cpm
Copy Speed (Color)	20 cpm
Copy Resolution	600 dpi
Multiple Copy	Up to 999 copies
Paper Output	250 sheets
Duplex Printing	Yes
Processor	600 MHz
Memory (Standard)	1.5 GB
Memory (Maximum)	1.5 GB
Hard Disk Drive (Optional)	250 GB
Power Source	220-240V, 50/60Hz
Fax Transmission Speed	33.6 kbps
Max Paper Size	A3
Network Connectivity	Ethernet
Scan Resolution	600 dpi
Functions	Print, Copy, Scan
Zoom	25% to 400%
Scan Speed (Black)	54 ipm
Scan Destinations	Email, Folder, USB
Paper Sizes	A3, A4, A5, B4, B5
Interface	USB 2.0, Ethernet
Network Protocol	TCP/IP, IPv4, IPv6
Operating System Compatibility	Windows, Mac, Linux
First Print Time (Color)	11 seconds or less