Problem Cause Solution
Misfeeds occur frequently. The tray's side or end fences
may not be set properly.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Check that the side or end fences
are set properly. Also, check that
the side fences are locked. For
details about setting the side and
end fences, see "Changing the
Paper Size", Paper Specifications
and Adding Paper.
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper.
Misfeeds occur frequently. There is a foreign object on
the finisher tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
finisher tray.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
10. Troubleshooting
192
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