Message Causes Solutions
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. memory."
The hard disk became full
after a file was stored.
Delete the files stored in the Document
Server or reduce the file size to be sent.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
files."
The maximum file capacity
of the Document Server was
exceeded.
Delete the files stored in the Document
Server.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
Document Server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide .
When there is not enough free hard disk space
Message Causes Solutions
"HDD is full." When printing with the
PostScript 3 printer driver,
the hard disk capacity for
fonts and forms has been
exceeded.
Delete unneeded forms or fonts
registered in the machine.
"HDD is full." The hard disk became full
while printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file.
Delete unneeded files stored in the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
10. Troubleshooting
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