Ricoh PRO C7210X

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1.SC Codes

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC395-

SC396-

Drum motor error (C): Encoder pulse not detected

SC397-

Drum motor error (M): Encoder pulse not detected

SC398-

Drum motor error (Y): Encoder pulse not detected

SC399-

Drum motor error (S): Encoder pulse not detected

After the drum motor starts up, if the encoder fails to interrupt within 100ms.

 Encoder sensor harness damaged or not connected correctly.

 Encoder/encoder sensor defective.

 Abnormal increase in PCU torque (overload due to the cleaning blade

getting caught)

 Drum motor defective

 Drum motor connector unplugged

 Motor driver defective

 Clear the overload in the PCU

Ricoh PRO C7210X - Page 49