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Ricoh SP 311DN User Manual

Ricoh SP 311DN
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Service Call
SM 6-9 M154/M155/M174/M175/A0A7/M287/M0BB
Troubleshooting
Defective fusing relay
Defective fusing relay circuit
Open +24V fuse on the PSU
Unstable power supply
1. Check the power supply source
2. Replace the +24V fuse on the PSU
3. Replace the PSU
1. Turn the machine main power off/on
560
Fuser reload error due to low voltage
In a 100V power supply environment:
1. The fusing temperature increased 6 degrees C or less for 5 times
consecutively within 1.5 seconds.
2. The fusing temperature did not reach 45 degrees C within 11 seconds after the
fusing lamp turned ON.
3. The fusing temperature did not reach the reload temperature within 35 seconds
in a normal/high temperature operational environment, or 55 seconds in a low
temperature operational environment.
4. The fusing temperature was 100 degrees C or more below the target
temperature for 5.2 seconds during the waiting and printing statuses.
In a 200V power supply environment:
1. The fusing temperature increased 9 degrees C or less for 5 times
consecutively within 1.5 seconds.
2. The fusing temperature did not reach 45 degrees C within 14 seconds after the
fusing lamp turned ON.
3. The fusing temperature did not reach the reload temperature within 45 seconds
in a normal/high temperature operational environment, or 65 seconds in a low
temperature operational environment.
4. The fusing temperature was 100 degrees C or more below the target
temperature for 5.2 seconds during the waiting and printing statuses.
Disconnected or defective thermistor
Incorrect input power detected at the main power socket
Heater defective or thermostat circuit disconnected
1. Turn the machine main power off/on.
2. Replace the interface harness of the fuser unit.
3. Replace the fuser unit.

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Ricoh SP 311DN Specifications

General IconGeneral
ColorNo
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 600 DPI
Time to first page (black, normal)8 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Printing colorsBlack
Maximum duty cycle20000 pages per month
Number of print cartridges1
Page description languagesPCL 5e, PCL 6
Mobile printing technologiesNot supported
Total input capacity300 sheets
Total output capacity125 sheets
Maximum print size210 x 297 mm
Duplex media weight60 - 105 g/m²
Paper tray media typesPlain paper
Paper tray media weight52 - 162 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)890 W
Power consumption (printing)- W
Power consumption (PowerSave)50 W
Sustainability certificatesENERGY STAR
Product colorBlack, White
Supported network protocolsTCP/IP, IPP
Weight and Dimensions IconWeight and Dimensions
Depth382 mm
Width370 mm
Height262 mm

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