Error Messages
SM 6-19 M0C3/M0C4/M0C5/M0C6/M0C7
Message Causes Solutions
contact the network administrator.
SCXXX A fatal hardware error has
occurred, and the machine
cannot function.
Refer to "Service Call".
Service call - X
Set Correct Paper The tray selected in [Select
Paper Tray] under [Fax
Features] does not contain
A4, Letter, or Legal size
paper.
While the message is displayed,
press [Set Size]. A menu for
changing the paper size in the
current tray appears.
Load A4/Letter/ Legal size paper in
the tray, and then select the
corresponding paper size.
Note that the paper size setting for
the tray under system settings will be
changed.
Set Original to ADF
Cannot use exposure
glass with set. in [Scan
Size].
Scanning could not be
performed because the
originals were not placed in
the ADF, even though the
machine is set to scan
originals larger than A4/Letter
size.
• Use the ADF, even when
scanning A4/Letter or smaller
size originals.
• If you need to use the exposure
glass, set A4/Letter or smaller
size in [Scan Size] under [Scan
Settings], and then try again.
Sort Copy was Cancelled The machine's memory
reached capacity while
originals were being scanned
from the ADF to perform sort
copying.
Press [Exit] to print the originals that
were successfully scanned into
memory. Then, copy again the
originals left in the ADF.
TX Communicarion Error A transmission error
occurred, and the fax could
not be transmitted correctly.
If the [Auto Redial] setting is
enabled, the machine will redial the
number and try again. If all attempts
fail, or if the machine is in Immediate
Transmission mode, the fax will not
be transmitted. Try the operation
again.
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