Ricoh SP 3710SF - Page 9

SM v M0C3/M0C4/M0C5/M0C6/M0C7
@Remote .............................................................................................................. 5-45
SP Mode 1 ............................................................................................................. 5-46
SP Mode 2 ............................................................................................................. 5-48
SP Mode 3 ............................................................................................................. 5-50
SP Mode 4 ............................................................................................................. 5-52
5.4 FAX SERVICE TEST (ONLY FOR FAX MODELS) ..................................................... 5-53
5.4.1 FAX SERVICE TEST MENU ............................................................................. 5-53
5.4.2 MENU LIST ....................................................................................................... 5-53
5.5 REPORTS .................................................................................................................... 5-55
5.5.1 TYPES OF REPORTS ...................................................................................... 5-55
5.5.2 TO PRINT THE REPORTS ............................................................................... 5-56
5.5.3 REPORT EXAMPLES ....................................................................................... 5-56
5.5.4 TEST PAGE ....................................................................................................... 5-59
To Print the Test Page ........................................................................................... 5-59
5.5.5 TEST PATTERN PRINTING .............................................................................. 5-60
To Print the Test Pattern ........................................................................................ 5-61
5.6 UPDATING THE FIRMWARE ...................................................................................... 5-62
5.6.1 BEFORE UPDATING THE FIRMWARE ........................................................... 5-62
5.6.2 UPDATING THE MAIN FIRMWARE ................................................................. 5-63
Procedure .............................................................................................................. 5-64
5.6.3 TROUBLESHOOTING ...................................................................................... 5-65
If Initialization Does Not End Following a Firmware Update ................................. 5-65
Firmware Update Tool Messages .......................................................................... 5-68
Control Panel Display ............................................................................................ 5-71
Control Panel Indicator Patterns (Only for Four-line LCD Models) ...................... 5-71
5.7 CAPTURING THE DEBUG LOGS ............................................................................... 5-72
5.7.1 OVERVIEW ....................................................................................................... 5-72
Retrieving the Debug Logs .................................................................................... 5-72
Debug Item List: .................................................................................................... 5-73
6. TROUBLESHOOTING ................................................................ 6-1
6.1 SELF-DIAGNOSTIC MODE ........................................................................................... 6-1
6.1.1 SELF-DIAGNOSTIC MODE AT POWER ON...................................................... 6-1
6.2 SERVICE CALL ............................................................................................................. 6-2
6.2.1 SERVICE CALL CONDITIONS ........................................................................... 6-2
6.2.2 SC 2XX (LASER OPTICS ERRORS) ................................................................. 6-3
6.2.3 SC 4XX (IMAGE TRANSFER AND TRANSFER ERRORS) .............................. 6-5
6.2.4 SC 5XX (MOTOR AND FUSING ERRORS) ....................................................... 6-5
6.2.5 SC 6XX (COMMUNICATION AND OTHER ERRORS) .................................... 6-11
6.3 ERROR MESSAGES ................................................................................................... 6-12