Message Cause Solution
"Address book is in use." The printer currently cannot
perform authentication because
the Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Auto-user prog. failed." Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed because
the Address Book is full.
For details about the automatic
registration of user information,
see Security Guide.
"Cannot print." You have no privileges to print
the PDF file you want to print.
Contact the owner of the
document.
"Classification Code Error" The classification code is not
specified with the printer driver.
Select [Optional] for the
classification code. For details
about how to specify
classification code settings, see
"Registering Classification
Codes", Operating Instructions.
"Collate cancelled." Collate was canceled. Turn the printer off, and then
turn it on again. If the message
appears again, contact your
service representative.
"Collate: Page max." The amount of free memory is
insufficient to perform collating.
Reduce the number of pages to
be printed or install the optional
SDRAM.
"Command Error." An RPCS command error
occurred.
Check that the communication
between a device and the
printer is working correctly.
"Compressed Data Error" The printer detected corrupt
compressed data.
Check that the program you
used to compress the data is
functioning correctly.
"Duplex cancelled." Duplex printing was canceled. Change the setting for "Duplex
Tray" in [Paper Input] to enable
duplex printing for the paper
tray.
3. Troubleshooting
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Weight and Dimensions
