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7.1 Battery Basics & Care:
NOTE: Never charge your battery when it’s temperature or the space it is stored in is below freezing. Failure
to follow this rule could result in serious injury, death, and property damage.
The chargers do stop charging when the battery is fully charged. When charging your battery, do not charge
near any potentially flammable material. Charge in a safe fire-resistant space. If you are storing the e-bike
for more than a day, do not leave it plugged in. It is best to leave it charged to 80% but unplugged. The button
on the top of the battery works as a charge gauge. It is not an on-off button. When riding always plug the
charger port with the rubber cover. If moisture gets in, the battery can be destroyed. Everyone is encouraged
to learn a little bit more about the basics of lithium ion battery care and proper treatment. For extended life,
charge your battery to 80% and use it until it is at 20%. Depending on the charge level when plugged in, it
takes 3-6 hours for the battery to fully charge when using the standard charger supplied with the bike.
Charging for 1-2 hours will keep it near 80% depending on last usage. You can check the charge percentage
on the display. If storing for periods longer periods (a week or more), it is a good idea to store your battery
with a 40-80% charge. Check the battery once a month. If the battery drops to 25% or lower, charge it up to
40-80%. Recommended storage temperatures are 50°-77°F and will provide the best performance out of the
battery. Storage should be done in a dry area.
8. Display Instructions:
For display functionality and settings, download the Brose Display Manual at ride1up.com/bike/support.
9. Warranty Information:
NOTE: (full warranty terms listed on website)
All Ride1UP electric bikes come with a One-Year Limited Warranty from date of purchase. Defective items
or parts will be replaced and shipped to the holder of the warranty only. Warranties are not transferable to
parties other than the original purchaser. All purchases must be made directly from Ride1UP.com. If
purchase was not made on Ride1UP.com, you must register your product at ride1up.com/bikes or by
emailing support@ride1up.com with the original receipt of purchase.
The warranty covers product defects only that were already present at time of handover. It does not cover
normal wear and tear, product misuse, act of God, accident, commercial use, alterations, modifications,
improper assembly, water damage, extreme riding, installation of electrical or mechanical components that
have been modified, altered, or replaced with third-party parts, operator error and improper follow-up
maintenance. The warranty is only upheld if the user has followed all the rules in the owner’s manual.
Ride1UP reserves the right to make judgment determinations of proper use based on the evidence provided
and may require photos and/or videos of the items in question. Damages resulting from improper assembly
are not covered by the warranty. The components that are covered are: Frame, Fork, Saddle, Stem, Headset,
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