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Riello UPS Sentinel Dual SDU 6000 - User Manual

Riello UPS Sentinel Dual SDU 6000
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Questions and Answers

  • A
    Andrea ShepherdSep 12, 2025
    What does it mean if my Riello UPS display shows the code A13?
    • A
      Andrew FrederickSep 12, 2025
      If the display shows the code A13, it indicates that the protection device upstream from the bypass line is open (only if bypass is separate) or the bypass isolator is open. Restore the protection device upstream, checking that there is no overload or short circuit at the output of the UPS. Otherwise, close the isolator (SWBYP only if bypass is separate).
  • K
    Kevin FieldsAug 25, 2025
    How to fix Riello UPS that doesn't switch to standby mode?
    • J
      Jennifer RodriguezAug 25, 2025
      If the Riello UPS connected to the mains does not switch to stand-by mode, it could be due to a missing connection to the input terminal. Connect the mains to the terminals following the indications in the paragraph on Installation. It could also be that the 1/0 switch is set to 0, so set the switch to 1. Another possibility is that the isolator (SWIN) is open, so close the isolator. If mains power is missing (blackout), make sure the mains power is present and if necessary, perform battery start-up to power the load. Finally, it could be the intervention of the upstream protection device, so restore the protection, but first make sure there is no overload or short circuit on the UPS output.
  • M
    Mr. Shane Holmes MDAug 25, 2025
    What to do if no power reaches the load from Riello UPS?
    • A
      Angela McbrideAug 26, 2025
      If no power reaches the load from your Riello UPS, first check the connection to the output terminal and connect the load to the terminals. If the UPS is in stand-by mode, run the start-up sequence. If the STAND-BY OFF mode has been selected, change the operating mode, since the STAND-BY OFF (emergency) mode only powers the loads when a black out occurs. If there is a malfunction of the UPS and automatic bypass is out of use, insert the maintenance bypass (SWMB) and contact the nearest service centre.
  • D
    Diana JohnsonSep 12, 2025
    What does it mean if my Riello UPS display shows the code A39?
    • K
      kmaySep 12, 2025
      If the display shows the code A39, the batteries have failed the periodic efficiency test. It is recommended to replace the batteries of the UPS, since they are no longer able to maintain the charge for a sufficient autonomy. The replacement of the batteries must be carried out by qualified personnel.
  • J
    Jill Baker MDSep 18, 2025
    What does it mean if my Riello UPS display shows one or more of the following codes: A22, F23, L23?
    • M
      Matthew SmithSep 18, 2025
      If the display shows codes A22, F23, or L23, the load applied to the UPS is too high. Reduce the load to below the 100% threshold (or user threshold for the code A22).
  • S
    stuartannaSep 5, 2025
    What does L11 error code mean on Riello UPS?
    • D
      Denise WalterSep 6, 2025
      If the display of your Riello UPS shows the following code L11, it indicates a static bypass rupture or fault. Activate the maintenance bypass (SWMB) if present. Turn the UPS off and back on again. Exclude the maintenance bypass and if the problem persists, contact the nearest service centre.
  • T
    Tyler GallagherSep 6, 2025
    What to do if no power reaches the load connected to my Riello UPS?
    • M
      Mark HowardSep 6, 2025
      If no power reaches the load, check the connections to the output terminal and ensure they are properly connected. If the UPS is in stand-by mode, run the start-up sequence. If the STAND-BY OFF mode has been selected, change the operating mode, as this mode only powers the loads during a blackout. If the UPS has malfunctioned and the automatic bypass is out of use, insert the maintenance bypass (SWMB) and contact the nearest service center.
  • L
    Laura FernandezSep 18, 2025
    What does it mean if my Riello UPS display shows the code L26?
    • C
      Christy AllenSep 18, 2025
      If the display shows the code L26, there is a short circuit at the output. Switch off the UPS. Disconnect all the devices. Turn the UPS back on. Reconnect the devices one by one until the fault is identified.
  • D
    Dean BushAug 30, 2025
    What does U06 error code mean on Riello UPS?
    • T
      Tammy Wilson DVMAug 30, 2025
      If the display of your Riello UPS shows the following code U06, it means that the batteries are discharged and the UPS is waiting for the battery voltage to exceed the set threshold. Wait for the batteries recharging or force start-up manually.
  • E
    Eric CastroAug 31, 2025
    What does A39 error code mean on Riello UPS?
    • P
      psilvaAug 31, 2025
      If the display of your Riello UPS shows the code A39, it indicates that the batteries have failed the periodic efficiency test. It is recommended to replace the batteries of the UPS, since they are no longer able to maintain the charge for a sufficient autonomy. The replacement of the batteries must be carried out by qualified personnel.

Summary

UPS VIEWS

DISPLAY PANEL VIEW

Overview of the UPS display panel, icons, and controls.

INSTALLATION

POWER CONNECTION AND CABLING

Procedures for connecting power, protection devices, and cables to the UPS.

USE

STARTUP AND SHUTDOWN PROCEDURES

Guide to initial power-on, switching the UPS on and off safely.

OPERATING MODE CONFIGURATION

How to select and configure different UPS operating modes.

MANUAL BYPASS

Procedure for engaging the manual bypass function for load maintenance.

BATTERY PACK REPLACEMENT

TROUBLESHOOTING

STATUS; ALARM CODES

TECHNICAL DATA

Riello UPS Sentinel Dual SDU 6000 Specifications

General IconGeneral
BrandRiello UPS
ModelSentinel Dual SDU 6000
CategoryUPS
LanguageEnglish

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