Riello UPS SENTINEL POWER GREEN SPM 6 User Manual

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Table of Contents

Questions and Answers:

J
Jerry EspinozaAug 18, 2025
What to do if the display on my Riello UPS does not light up?
- K
  Kyle RodriguezAug 18, 2025
  If the display on your Riello UPS doesn't light up, there could be several reasons: * The input switch might be open. In this case, close the input switch located on the back of the UPS. * The main connection cable might be missing or not properly connected. Ensure the power cable is correctly connected. * There might be no mains voltage (blackout). Check if the power reaches the socket by testing with another device like a table lamp. * The upstream thermal protection might have tripped. Reset the thermal protection, but first, check that there is no output overload to the UPS.
T
thomas27Aug 20, 2025
Why is my Riello UPS operating from the battery even when there is mains voltage?
- A
  Alexander LambAug 20, 2025
  Your Riello UPS might be operating from the battery despite mains voltage for these reasons: * The input voltage is outside the permitted tolerance range for mains operation, meaning there's a problem with the mains. Wait until the input mains voltage returns within the tolerance range; the UPS will automatically return to mains operation. * The upstream thermal protection might have tripped. Reset the thermal protection, being cautious to check for any output overload to the UPS.
C
Caleb ReidAug 22, 2025
What to do if the display is on but the load is not powered by my Riello UPS?
- D
  Denise WoodsAug 22, 2025
  If the display is on but your load isn't powered by the Riello UPS, consider the following: * The UPS might be in stand-by mode. Press the “ON” button on the front panel to power the loads. * The stand-by off mode might be selected. This mode only powers the loads during a blackout, so you'll need to change the mode. * There might be no connection to the load. Check the connection to the load.
S
Scott AlexanderAug 25, 2025
Why is my Riello UPS buzzer sounding and showing codes A54, F50, F51, F52, F53, L50, L51, L52, or L53?
- C
  Catherine ThompsonAug 26, 2025
  If the buzzer on your Riello UPS is sounding continuously and the display shows one of the codes A54, F50, F51, F52, F53, L50, L51, L52, or L53, it means that the load applied to the UPS is too high. Reduce the load to within the threshold of 100% (or user threshold in the case of code A54). If the display shows a lock: remove the load and switch the UPS off and back on again.
E
ericawellsAug 27, 2025
Why is the buzzer sounding continuously and the display showing F04 or L04 on my Riello UPS?
- K
  knightjohnAug 27, 2025
  If your Riello UPS buzzer is sounding continuously and the display shows F04 or L04, the temperature of the dissipators inside the UPS is too high. Ensure that the ambient temperature where the UPS is located does not exceed 40°C.
D
Derek MaciasAug 30, 2025
What does error code A62 mean on my Riello UPS?
- S
  Steven WatkinsAug 30, 2025
  If your Riello UPS displays the code A62, it indicates that the batteries are missing, or the battery box is missing or not connected. On the versions with an additional battery charger in place of the batteries, check that the Battery Box is inserted and connected to the UPS correctly.
S
Sean EvansSep 1, 2025
What does it mean when my Riello UPS buzzer sounds and the display shows F53 or L53?
- B
  Brooke HamptonSep 2, 2025
  If the buzzer sounds continuously and the display shows F53 or L53 on your Riello UPS, it indicates a fault on one or more of the utilities powered by the UPS. Disconnect all the utilities, switch the UPS off and back on again, and then reconnect the utilities one at a time to identify which one is faulty.
M
Miss Pamela Green DVMSep 4, 2025
What does it mean when my Riello UPS displays error codes C01, C02, C03, C05, or C05?
- T
  Tonya EvansSep 4, 2025
  If your Riello UPS displays error codes C01, C02, C03, C05, or C05, it means a remote command is active. If this is unwanted, check the status of the command inputs on any optional contact card.
T
Theresa PotterSep 6, 2025
How do I fix error code C02 on my Riello UPS?
- S
  Stephanie Turner DDSSep 6, 2025
  If your Riello UPS displays C02, the manual bypass function is active. To exit this mode, press and hold the ON and SEL keys simultaneously for at least 4 seconds, or open the manual bypass isolator on the back of the UPS.
D
Daniel GentrySep 9, 2025
What should I do if my Riello UPS buzzer is sounding and showing error codes F20, F21, F22, F40, F43, or F96?
- P
  phernandezSep 9, 2025
  If the buzzer on your Riello UPS is sounding continuously and the display shows one of the following codes: F20, F21, F22, F40, F43, F96, the UPS is malfunctioning and may lock soon. If possible, disconnect the power to the load, switch the UPS off and back on again; if the problem occurs again, call the support centre.

Riello UPS SENTINEL POWER GREEN SPM 6 Specifications

General

Output Power Factor	0.9
Power Rating	6000 VA
Nominal power	5400 W
Topology	On-line double conversion
Input Voltage	230 V
Output Voltage	230 V
Output Frequency	50/60 Hz
Battery Type	Sealed Lead Acid
Runtime at Full Load	Depends on battery configuration
Communication Ports	USB, RS232
Operating Temperature	0 to 40°C

Summary

Product Presentation and Views

Display Panel Explanation

Explanation of the UPS display and its elements.

Installation Procedures

Setting Nominal Battery Capacity

How to configure the UPS with battery capacity.

Electrical Connections

General guidance on electrical connections.

Single-Phase Connection Details

Specifics for single-phase electrical hookups.

Combined Version Connections

Connection details for combined UPS versions.

Three-Phase Connection Guide

Remote Control Terminal Block

Remote Emergency Power Off (R.E.P.O.)

Using the UPS

Initial Connections and Power-On

Initial setup and power-on procedures.

Switching On from Mains Power

Switching On from Battery Power

Switching Off the UPS

Display Panel Messages Explained

UPS Status Message Icons

Measurement Display Area

Configuring Operating Modes

Available Operating Mode Settings

Manual Bypass Operation

Software for UPS Management

Monitoring and Control Software

Description of PowerShield³ software for UPS management.

Configuration Software Tools

Description of UPSTools software for UPS configuration.

UPS Configuration Options

Configuration Options Table

A comprehensive table detailing configurable functions and their options.

Communication Ports and Interfaces

RS232 Connector Details

Communication Slot for Cards

Troubleshooting Common Issues

Alarm Codes and Meanings

Explanation of various alarm codes and their meanings.

Fault Condition Descriptions

Categorization and description of fault conditions.

Lock Condition Descriptions

Description of lock conditions and their causes.

Technical Data Specifications

UPS Specifications Table

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