Riello UPS SENTINEL POWER GREEN Series User Manual

Riello UPS SENTINEL POWER GREEN Series

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Table of Contents

Questions and Answers:

J
Julie SchaeferAug 18, 2025
What to do if the display on my Riello UPS does not light up?
- M
  meganrobertsonAug 18, 2025
  If the display on your Riello UPS doesn't light up, there could be several reasons: * The input switch might be open. In this case, close the input switch located on the back of the UPS. * The main connection cable might be missing or not properly connected. Ensure the power cable is correctly connected. * There might be no mains voltage (blackout). Check if the power reaches the socket by testing with another device like a table lamp. * The upstream thermal protection might have tripped. Reset the thermal protection, but first, check that there is no output overload to the UPS.
D
David SimmonsAug 20, 2025
Why is my Riello UPS operating from the battery even when there is mains voltage?
- C
  Courtney MorganAug 20, 2025
  Your Riello UPS might be operating from the battery despite mains voltage for these reasons: * The input voltage is outside the permitted tolerance range for mains operation, meaning there's a problem with the mains. Wait until the input mains voltage returns within the tolerance range; the UPS will automatically return to mains operation. * The upstream thermal protection might have tripped. Reset the thermal protection, being cautious to check for any output overload to the UPS.
C
Christine AdamsAug 23, 2025
What to do if the display is on but the load is not powered by my Riello UPS?
- G
  George BowmanAug 23, 2025
  If the display is on but your load isn't powered by the Riello UPS, consider the following: * The UPS might be in stand-by mode. Press the “ON” button on the front panel to power the loads. * The stand-by off mode might be selected. This mode only powers the loads during a blackout, so you'll need to change the mode. * There might be no connection to the load. Check the connection to the load.
T
travismcdowellAug 26, 2025
Why is my Riello UPS buzzer sounding and showing codes A54, F50, F51, F52, F53, L50, L51, L52, or L53?
- A
  anita40Aug 26, 2025
  If the buzzer on your Riello UPS is sounding continuously and the display shows one of the codes A54, F50, F51, F52, F53, L50, L51, L52, or L53, it means that the load applied to the UPS is too high. Reduce the load to within the threshold of 100% (or user threshold in the case of code A54). If the display shows a lock: remove the load and switch the UPS off and back on again.
R
Ryan KimAug 28, 2025
Why is the buzzer sounding continuously and the display showing F04 or L04 on my Riello UPS?
- E
  eduardoriveraAug 28, 2025
  If your Riello UPS buzzer is sounding continuously and the display shows F04 or L04, the temperature of the dissipators inside the UPS is too high. Ensure that the ambient temperature where the UPS is located does not exceed 40°C.
K
Kathy AndersonAug 30, 2025
What does error code A62 mean on my Riello UPS?
- J
  jeffreyreevesAug 31, 2025
  If your Riello UPS displays the code A62, it indicates that the batteries are missing, or the battery box is missing or not connected. On the versions with an additional battery charger in place of the batteries, check that the Battery Box is inserted and connected to the UPS correctly.
T
tina46Sep 2, 2025
What does it mean when my Riello UPS buzzer sounds and the display shows F53 or L53?
- T
  thomas26Sep 2, 2025
  If the buzzer sounds continuously and the display shows F53 or L53 on your Riello UPS, it indicates a fault on one or more of the utilities powered by the UPS. Disconnect all the utilities, switch the UPS off and back on again, and then reconnect the utilities one at a time to identify which one is faulty.
R
Robert GarciaSep 4, 2025
What does it mean when my Riello UPS displays error codes C01, C02, C03, C05, or C05?
- G
  Gina AndersonSep 5, 2025
  If your Riello UPS displays error codes C01, C02, C03, C05, or C05, it means a remote command is active. If this is unwanted, check the status of the command inputs on any optional contact card.
E
ericjacksonSep 7, 2025
How do I fix error code C02 on my Riello UPS?
- L
  leesamuelSep 7, 2025
  If your Riello UPS displays C02, the manual bypass function is active. To exit this mode, press and hold the ON and SEL keys simultaneously for at least 4 seconds, or open the manual bypass isolator on the back of the UPS.
A
Allison HudsonSep 10, 2025
What should I do if my Riello UPS buzzer is sounding and showing error codes F20, F21, F22, F40, F43, or F96?
- T
  travisrothSep 10, 2025
  If the buzzer on your Riello UPS is sounding continuously and the display shows one of the following codes: F20, F21, F22, F40, F43, F96, the UPS is malfunctioning and may lock soon. If possible, disconnect the power to the load, switch the UPS off and back on again; if the problem occurs again, call the support centre.

Riello UPS SENTINEL POWER GREEN Series Specifications

General

Power Factor	0.9
Output Waveform	Sinewave
Humidity	0-95% non-condensing
Model	SENTINEL POWER GREEN Series
Type	Line Interactive
Output Voltage	230V ±5%
Frequency Range	50/60 Hz with auto-selection
Output Frequency	50/60 Hz
Battery Type	Sealed Lead-Acid (SLA)
Battery Runtime	Varies by model and load
Communication Interface	USB, RS232
Protection	short circuit protection
Operating Temperature	0°C to 40°C
Storage Temperature	-15°C to 45°C
Audible Noise	<40dB at 1m
Certifications	CE, EN 62040-1, EN 62040-2
Dimensions	Varies by model
Weight	Varies by model

Summary

Introduction and Environmental Considerations

Environmental Protection and Disposal

Covers environmental aspects, materials, and product disposal instructions for UPS and battery box.

Product Presentation

UPS Model Views and Features

Details various views of UPS models, including front, rear panels, and optional battery box.

UPS Rear Panel and Display

Rear Panel Connections (SPM 6)

Illustrates connections and ports for the SPM 6 model's rear panel.

Rear Panel Connections (SPH Series)

Details rear panel connections for SPH 8-10-10 ER and SPH 15-20-20 ER models.

Display Panel Overview

Explains the UPS display panel, its indicators, and buttons.

Installation and Setup

Unboxing and Environment Setup

Procedures for unboxing, checking contents, and preparing the installation environment.

Battery Box Installation

Steps for installing optional battery boxes for specific UPS models.

UPS Connections and Wiring

Single-Phase, Combined, and Three-Phase Wiring

Wiring instructions for all UPS connection types.

Remote Control and Bypass Wiring

Setup for remote bypass and R.E.P.O. functions via terminal blocks.

UPS Operation and Management

Initial Power-On and Shutdown Procedures

Procedures for first-time power-on, battery operation, and shutdown.

Display Messages and Status Indicators

Explains UPS status messages, icons, and measurement display areas.

Operating Mode Configuration

Selecting Operating Modes

How to access and select various operating modes like ON-LINE, ECO, SMART.

Manual Bypass Functionality

Instructions for engaging and disengaging the manual bypass feature.

Software for UPS Management

Monitoring, Control, and Configuration Software

Using PowerShield and UPSTools for UPS monitoring, control, and configuration.

Detailed UPS Configuration Options

Output, Bypass, and Battery Settings

Configuring output, bypass, battery autonomy, warnings, and tests.

Communication Ports and Options

RS232, USB, and Expansion Slot

Details communication ports and the expansion slot for accessory cards.

Troubleshooting Common Problems

Display and Power Issues

Solutions for display not lighting up, load issues, or battery operation problems.

Fault Code F10 and Input Fuse

Addressing issues indicated by fault code F10 and input fuse faults.

Advanced Troubleshooting and Faults

Load, Temperature, and Utility Faults

Resolving problems related to high load, high temperatures, and utility faults.

Malfunctions, Commands, and Bypass Issues

Troubleshooting general malfunctions, remote commands, and bypass issues.

Alarm and Fault Code Reference

Fault Alerts and Anomalies

Lists and explains minor fault codes (Anomalies) and their causes.

Critical Alarms and Active Commands

Details critical alarm codes and active command codes.

Lock Alert Codes

Understanding Lock Alerts and Causes

Explains lock alerts, their causes, and consequences like inverter power-off.

Technical Specifications Summary

Input, Battery, Output, and Other Data

Provides comprehensive technical data including input, battery, output, and other parameters.

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