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Riello MCM 10 - User Manual

Riello MCM 10
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Table of Contents

Questions and Answers

  • B
    benitezianSep 23, 2025
    What should I do if my Riello MCM 10 UPS displays L26 indicating an output short circuit?
    • K
      Katelyn GomezSep 23, 2025
      If the Riello UPS display shows one or more of the following codes: L26, it indicates an output short circuit. Switch the UPS off. Disconnect all the loads relating to the phases affected by the short circuit. Restart the UPS. Re-connect the loads one at a time in order to identify the fault.
  • T
    Tanya DavisAug 25, 2025
    Why is my Riello UPS running on batteries even with mains power?
    • A
      Ashley WilliamsAug 25, 2025
      If the Riello UPS is operating off the batteries even when mains power is available, it could be due to the upstream protection device intervention. In this case, restore the protection, ensuring there is no overload or short circuit on the UPS output. Another reason could be that the input voltage is outside the accepted operating values. If this is the case, wait until the input voltage falls within the tolerance values, and the UPS will automatically switch over to mains power.
  • M
    Mario SmithAug 25, 2025
    What does S07 mean on my Riello MCM 10 display?
    • L
      Laurie RoseAug 26, 2025
      If your Riello UPS display shows the code S07, it means the batteries are discharged. The UPS is waiting until the battery voltage rises above the established threshold value. You can either wait for the batteries to recharge or manually force start up from the “START UP” menu.
  • N
    Nicholas HallAug 27, 2025
    How to fix Riello MCM 10 UPS not switching to standby mode?
    • S
      stephaniecolemanAug 27, 2025
      If your Riello UPS is connected to the mains but doesn't switch to standby mode, it could be due to several reasons. First, check the connection to the input terminal, ensuring it follows the installation instructions. A missing neutral connection can also cause this issue; the UPS cannot operate without it, and its absence could cause damage. Also, check the 1/0 switch behind the door and set it to 1 (if present) and make sure that the SWIN switch located behind the door is closed. Finally, verify that mains power is available and that no upstream protection device has been triggered. If a protection device has intervened, restore it after checking for overloads or short circuits.
  • C
    Christopher WilsonAug 27, 2025
    What does it mean when my Riello UPS displays A39 or A40 and the battery replacement LED is on?
    • J
      jennifer61Aug 27, 2025
      If the Riello UPS display shows one or more of the following codes: A39, A40, and the red “batteries to be replaced” LED is on, it indicates that the batteries have failed the periodic efficiency test. The batteries should be replaced by qualified personnel because they are no longer able to maintain the charge for a sufficient time.
  • W
    wilsondaltonSep 15, 2025
    Why is my Riello MCM 10 UPS load powered but the display and fans are off?
    • H
      Hector RitterSep 15, 2025
      If the Riello UPS display is off, the fans are off, but the load is powered, it indicates that due to a fault in the auxiliaries, the UPS is in bypass supported by the redundant power supply. Activate the maintenance bypass (SWMB), shut down the UPS completely and wait for a few seconds. Try to switch on again. If the display does not light up or the sequence fails, contact the nearest technical support centre and leave the UPS in manual bypass mode.
  • A
    Allison RiversSep 12, 2025
    What does it mean when my Riello MCM 10 UPS displays A13?
    • A
      Anne OnealSep 12, 2025
      If the Riello UPS display shows one or more of the following codes: A13, it could be due to the protection upstream of the bypass being open (only for separate bypass). Restore the upstream protection, ensuring there is no overload or short circuit on the UPS output. Another cause could be the bypass switch SWBYP being open (only for separate bypass). Close the switch located behind the door.
  • D
    Derek Franklin MDSep 14, 2025
    What does code L11 mean on my Riello MCM 10 display?
    • K
      Kimberly SmithSep 14, 2025
      If the Riello UPS display shows the codes: L11, it means there is a breakdown or malfunctioning of the static bypass. Activate the maintenance bypass (SWMB), switch the UPS off and then on again. Exclude the maintenance bypass. If the fault persists, contact the nearest technical support centre.
  • A
    andrew14Sep 5, 2025
    What should I do if my Riello UPS displays F09 or F10?
    • M
      Mrs. Julia GrahamSep 5, 2025
      If the Riello UPS display shows one or more of the following codes: F09, F10, it may indicate a malfunction at the UPS input stage. Activate the maintenance bypass (SWMB), switch the UPS off and then on again, and exclude the maintenance bypass. If the problem persists, contact the nearest service centre. It is also possible that phase 1 has a much lower voltage than the other two phases. Open the SWIN, start up the UPS using the batteries, wait until the sequence ends, and then close SWIN.
  • V
    vshermanSep 3, 2025
    What to do if my Riello MCM 10 displays F37 or L37?
    • E
      Emily BriggsSep 3, 2025
      If the Riello UPS display shows one or more of the following codes: F37, L37, it could be due to ambient temperature exceeding 40°C, heat sources near the UPS, obstructed ventilation slits, or a fault in the temperature probe or battery charger cooling system. Eliminate the cause of the overtemperature. Open the battery fuse holder isolators (SWBATT) and wait for the battery charger heat sink to cool down. Close the battery fuse holders. If the problem recurs, contact your local service centre. Never open the SWBATT fuse holders during battery operation.

Summary

OVERVIEW AND PRODUCT VERSIONS

MULTI SENTRY SERIES

Introduces the Multi Sentry UPS range and its advanced features for maximum performance.

VIEW OF THE MCM CONNECTIONS

VIEW OF THE MSM CONNECTIONS

INSTALLATION GUIDE

PREPARING FOR INSTALLATION

Covers preliminary information, environmental requirements, and UPS specifications for installation.

INTERNAL BATTERIES SAFETY

BATTERY HANDLING AND SAFETY PRECAUTIONS

Provides crucial safety precautions and guidelines for handling internal UPS batteries.

UNIT UNPACKING AND REMOVAL

MSM VERSION UNPACKING

INSTALLATION COMPLETION

INSTALLING THE UPS AND BATTERY BOX

Covers unit placement, securing, and considerations for installation environment.

ELECTRICAL CONNECTIONS

WIRING DIAGRAMS FOR ELECTRICAL SYSTEM

Presents various wiring diagrams for connecting the UPS to different electrical system configurations.

INTERNAL PROTECTIVE DEVICES

EXTERNAL PROTECTIVE DEVICES

CONNECTING THE REMOTE MAINTENANCE BYPASS

CONNECTING THE BATTERY BOX TO THE UPS

BATTERY BOX CONNECTION PROCEDURE

Step-by-step guide for connecting the battery box to the UPS, including power-off procedures.

USING THE UPS

UNIT DESCRIPTION AND FUNCTION

Explains the purpose of a UPS and the function of its main components like PFC converter and inverter.

PRELIMINARY OPERATIONS FOR USE

CONNECTION AND ISOLATOR CHECKS

Outlines essential checks of connections, isolators, and battery fuse holders before power-on.

POWERING ON FOR THE FIRST TIME

INITIAL POWER-ON SEQUENCE

Details the steps for powering on the UPS for the first time and checking its status.

UPS POWER-UP AND SHUTDOWN PROCEDURES

POWERING ON FROM MAINS AND BATTERY

Provides instructions for powering on the UPS from mains or using the cold start function.

POWERING OFF THE UPS

Explains the correct procedure for shutting down the UPS and its components.

DISPLAY MENUS NAVIGATION

OPERATING MODES AND MAINTENANCE BYPASS

MAINTENANCE BYPASS (SWMB) PROCEDURE

Details the process for performing maintenance without interrupting power supply to the load.

UPS CONFIGURATION AND LOAD REDUCTION

CONFIGURING UPS PARAMETERS

Lists user-configurable parameters via the control panel, including language, voltage, and modes.

UPS SOFTWARE MANAGEMENT

TROUBLESHOOTING GUIDE

COMMON UPS PROBLEMS AND SOLUTIONS

Provides solutions for frequent UPS operational issues like connection errors or no power.

STATUS AND ALARM CODES

UPS STATUS CODES

Lists and explains various UPS status codes indicating operational states.

ANOMALY AND FAULT CODE DESCRIPTIONS

UPS ANOMALY CODES

Details anomaly codes indicating minor problems affecting UPS performance or functions.

FAULT CODE DESCRIPTIONS

UPS FAULT CODES

Details fault codes indicating critical problems that may halt UPS operation.

LOCK CODE DESCRIPTIONS

UPS LOCK CODES

Explains lock codes indicating UPS breakdowns or part failures, often preceded by alarms.

TECHNICAL DATA

INPUT SPECIFICATIONS

Presents technical data for UPS input voltage, frequency tolerance, and power factor.

OUTPUT SPECIFICATIONS

Details technical data for UPS output voltage, power factor, and dynamic stability.

Riello MCM 10 Specifications

General IconGeneral
Rated Power (VA)10000 VA
Rated Power (W)9000 W
Frequency50/60 Hz
Communication InterfaceRS232, USB, SNMP
Input Voltage220/230/240 V
Output Voltage220/230/240 V
TopologyOnline Double Conversion
Battery TypeLead-acid
Operating Temperature0°C to 40°C

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