Rigol DG800 Pro Series

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g. Make sure that the test device used is within the calibration period.

h. Check whether the test device used meets the required conditions of the

manual.

i. Check whether all the connections are tight.

j. Check whether any cable has internal damage.

k. Make sure that the operations conform to settings and processes which are

required by the performance verification manual.

l. Check whether the error calculation has faults.

m. Correctly understand the definition of "typical value" for this product: the

performance specification of this product under specified conditions.

5. The touch-enabled operation does not work.

a. Check whether you have locked the touch screen. If yes, unlock the touch

screen.

b. Check whether the screen or your finger is stained with oil or sweat. If yes,

please clean the screen or dry your hands.

c. Check whether there is a strong magnetic field around the instrument. If the

instrument is close to the strong magnetic field (e.g. a magnet), please move

the instrument away from the magnet field.

d. If the problem still persists, please contact RIGOL.

Troubleshooting

DG800 Pro Quick Guide

Rigol DG800 Pro Series - Page 24