19 11112014GW
Code 25 Troubleshooting Procedure
Condensate Trap is full
1. Inspect condensate drain line for blockage.
2. Inspect condensate trap and tank inside cabinet for blockage.
3. Ensure condensate line has an air gap between the units and drain line leaving the
water heater.
4. Check sensor wiring harness for loose, broken or damaged connections from sensor
back to PC board.
5. If condensate tank is draining and the unit is still throwing a code 25 replace condensate
tank with sensor.
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