How to fix no ignition / no gas supply on Rinnai Water Heater?
- NNicholas IngramJul 29, 2025
If your Rinnai Water Heater isn't igniting or has no gas supply, verify that the gas is turned on at the water heater, gas meter, or cylinder.
How to fix no ignition / no gas supply on Rinnai Water Heater?
If your Rinnai Water Heater isn't igniting or has no gas supply, verify that the gas is turned on at the water heater, gas meter, or cylinder.
What to do if power interruption during Bath fill in Rinnai INFINITY 26 Water Heater?
If a power interruption occurs during a bath fill and water doesn't flow when power is restored to your Rinnai Water Heater, turn off all hot water taps and press the On/Off button twice.
What to do if there is a flame failure / low gas flow in my Rinnai INFINITY 26 Water Heater?
If you experience a flame failure or low gas flow with your Rinnai Water Heater, first, ensure that the gas supply is turned on at both the water heater and the gas meter or cylinder. Then, check for any obstructions that might be blocking the flue outlet.
What to do if the wireless water controller is 'Out of Range' in Rinnai INFINITY 26?
If the wireless water controller (when fitted) is 'Out of Range' due to the distance from transceiver or an obstruction with your Rinnai Water Heater, try moving the wireless water controller or transceiver, or remove the obstruction.
What to do if incorrect dipswitch setting detected in Rinnai Water Heater?
If an Incorrect Dipswitch Setting is Detected on your Rinnai Water Heater, the installer needs to check the Dipswitch Settings. It is recommended to schedule a service call.
Read this manual thoroughly to gain a full understanding of the appliance for safe and correct use.
Details Rinnai water heater certification and installation compliance requirements with standards.
Specific installation requirements for Victorian consumers, detailing licensing and compliance.
Highlights the dangers of scalding from hot water, especially for vulnerable persons.
Provides essential safety guidelines for operating the appliance, including user capabilities and child supervision.
Ensures an endless supply of hot water as long as utilities are connected and taps are open.
Features like maximum temperature limiting and constant monitoring for safe and precise water heating.
Details the availability and functionality of optional Rinnai water controllers for enhanced control.
Highlights the appliance's quiet performance during operation, minimizing disturbance.
Explains how error messages displayed on controllers aid in diagnosing and resolving faults.
Factory pre-set maximum temperatures vary by model; adjustable by authorised personnel.
Describes how the appliance operates using only hot water taps, without separate controllers.
Information on using Rinnai's range of compatible water controllers for precise temperature management.
Guidance on optimal placement of water controllers to avoid damage from heat, water, or chemicals.
Details how to configure multiple controllers and operate them for prioritized water delivery.
Explains the Smartstart system for pre-heating water in pipes, saving water and reducing wait times.
Lists Rinnai error codes, their descriptions, and suggested remedies for troubleshooting common faults.
Addresses common problems with wireless water controllers, such as 'Out of Range' signals.
Provides guidance for resolving issues when the unit is operated without any water controllers.
Outlines requirements for servicing and repairs, emphasizing the need for authorised personnel.
Specifies mandatory installation criteria, including location, clearances, and mounting instructions.
Details requirements for gas, water, and electrical connections, including pipe sizing guidelines.
Information on water pressure, quality, and filtration requirements for optimal appliance performance.
Covers regulations for water temperature limits and system configurations for various applications.
Provides contact number and operating hours for Rinnai's national customer support service.
Offers a dedicated service line for urgent after-hours hot water system support.
Read this manual thoroughly to gain a full understanding of the appliance for safe and correct use.
Details Rinnai water heater certification and installation compliance requirements with standards.
Specific installation requirements for Victorian consumers, detailing licensing and compliance.
Highlights the dangers of scalding from hot water, especially for vulnerable persons.
Provides essential safety guidelines for operating the appliance, including user capabilities and child supervision.
Ensures an endless supply of hot water as long as utilities are connected and taps are open.
Features like maximum temperature limiting and constant monitoring for safe and precise water heating.
Details the availability and functionality of optional Rinnai water controllers for enhanced control.
Highlights the appliance's quiet performance during operation, minimizing disturbance.
Explains how error messages displayed on controllers aid in diagnosing and resolving faults.
Factory pre-set maximum temperatures vary by model; adjustable by authorised personnel.
Describes how the appliance operates using only hot water taps, without separate controllers.
Information on using Rinnai's range of compatible water controllers for precise temperature management.
Guidance on optimal placement of water controllers to avoid damage from heat, water, or chemicals.
Details how to configure multiple controllers and operate them for prioritized water delivery.
Explains the Smartstart system for pre-heating water in pipes, saving water and reducing wait times.
Lists Rinnai error codes, their descriptions, and suggested remedies for troubleshooting common faults.
Addresses common problems with wireless water controllers, such as 'Out of Range' signals.
Provides guidance for resolving issues when the unit is operated without any water controllers.
Outlines requirements for servicing and repairs, emphasizing the need for authorised personnel.
Specifies mandatory installation criteria, including location, clearances, and mounting instructions.
Details requirements for gas, water, and electrical connections, including pipe sizing guidelines.
Information on water pressure, quality, and filtration requirements for optimal appliance performance.
Covers regulations for water temperature limits and system configurations for various applications.
Provides contact number and operating hours for Rinnai's national customer support service.
Offers a dedicated service line for urgent after-hours hot water system support.
| Type | Continuous Flow |
|---|---|
| Capacity | 26 L/min |
| Ignition System | Electronic |
| Model Number | INFINITY 26 |
| Category | Water Heater |
| Fuel Type | Gas |
| Maximum Flow Rate | 26 L/min |
| Gas Connection Size | 20 mm |
| Water Connection Size | 20 mm |
| Maximum Gas Consumption (Natural Gas) | 199 MJ/h |
| Flow Rate | 26 L/min |
| Gas Type | Natural Gas or Propane |
| Power Supply | 240V |
| Warranty | 12 Years on Heat Exchanger, 3 Years on Parts and Labour |












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