How to fix noticeable reduction in water flow in Rinnai Water Heater?
If you notice a reduction in water flow in your Rinnai Water Heater, the inlet water filter may need cleaning. It is recommended to request a service call.
What to do if my Rinnai Infinity 26 Touch Water Heater has no ignition or gas supply?
If your Rinnai Water Heater has no ignition or gas supply, check that the gas is turned on at both the water heater and the gas meter or cylinder.
What to do if my Rinnai Water Heater starts then the water goes cold?
If your Rinnai Water Heater starts but the water goes cold, verify that the power is still on. Additionally, try opening your hot water tap further.
Why does my Rinnai Infinity 26 Touch start and then the water goes cold?
If your Rinnai Water Heater starts and then the water goes cold, verify that the power is still on. Also, try opening your hot water tap further.
What to do if Heat Exchanger Outlet Sensor is Faulty in Rinnai Water Heater?
If the Heat Exchanger Outlet Sensor in your Rinnai Water Heater is faulty, it is recommended to request a service call.
How to check for condensate pipe blockage in Rinnai Infinity 26 Touch Water Heater?
If you suspect a condensate pipe blockage in your Rinnai Water Heater, check the condensate drain path for any obstructions.
What to do if Rinnai Water Heater has Over Temperature Warning?
If your Rinnai Water Heater is showing an Over Temperature Warning, it is recommended to request a service call.
What to do if Outgoing Water Temperature Sensor is Faulty in Rinnai Infinity 26 Touch Water Heater?
If the Outgoing Water Temperature Sensor in your Rinnai Water Heater is faulty, it is recommended to request a service call.
What to do if Rinnai Infinity 26 Touch water will not flow on power reinstatement?
If you experience a power interruption while filling a bath and the water doesn't flow when power is restored to your Rinnai Water Heater, turn off all hot water taps and press the On/Off button twice.
How to fix Rinnai Infinity 26 Touch no ignition/no gas supply?
If your Rinnai Water Heater won't ignite due to a potential lack of gas supply, first, verify that the gas is turned on both at the water heater itself, and at the gas meter or cylinder.
General| Model | Infinity 26 Touch |
|---|---|
| Gas Type | Natural Gas or LPG |
| Hot Water Output | 26 L/min |
| Controller Included | Yes |
| Ignition System | Electronic Ignition |
| Temperature Control | Digital |
| Energy Star Certified | Yes |
| Type | Continuous Flow |
| Energy Rating | 6 Star |
| Temperature Range | 37°C to 60°C |
| Warranty (Heat Exchanger) | 12 years |
| Warranty (Parts) | 3 years |
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