What to do if my Rinnai Water Heater starts then the water goes cold?
If your Rinnai Water Heater starts but the water goes cold, verify that the power is still on. Additionally, try opening your hot water tap further.
Why does my Rinnai Infinity 26 Touch start and then the water goes cold?
If your Rinnai Water Heater starts and then the water goes cold, verify that the power is still on. Also, try opening your hot water tap further.
What to do if there is a power interruption during bath fill with my Rinnai Infinity 26 Touch Water Heater?
If there's a power interruption during a bath fill and water won't flow on power reinstatement with your Rinnai Water Heater, turn off all hot water taps and press the On/Off button twice.
What to do if Rinnai Infinity 26 Touch Water Heater starts then shuts down immediately?
If your Rinnai Water Heater starts and then immediately shuts down, verify that the power is still on. Also, check that the gas valve at the unit and the gas meter are fully open. Ensure that your hot water tap is fully open as well.
What to do if Flame Failure or Low gas flow in Rinnai Infinity 26 Touch Water Heater?
If you experience flame failure or low gas flow in your Rinnai Water Heater, first check that the gas is turned on at both the water heater and the gas meter. Then, check that nothing is obstructing the flue outlet. Finally, ensure you turn on the gas supply to the water heater.
What to do if Rinnai Infinity 26 Touch starts then the water goes cold?
If your Rinnai Water Heater starts but the water then goes cold, check that the power is still on. Open your hot water tap further, or try another tap. Note that your unit requires a minimum flow of 3L/min to operate.
What to do if Rinnai Infinity 26 Touch water doesn't flow after a power interruption during bath fill?
If your Rinnai Water Heater experiences a power interruption while filling a bath and water doesn't flow when power is restored, turn off all hot water taps, then press the On/Off button twice.
What to do if my Rinnai Infinity 26 Touch starts then shuts down immediately?
If your Rinnai Water Heater starts and then shuts down immediately, ensure the power is still on. Also, check that the gas isolation valves at the unit and the gas meter are fully open. Finally, make sure to open your hot water tap fully.
What to do if Rinnai Infinity 26 Touch has flame failure / low gas flow?
If you're experiencing flame failure or low gas flow with your Rinnai Water Heater, start by checking that the gas is turned on at both the water heater and the gas meter or cylinder. Also, ensure there are no obstructions blocking the flue outlet.
What to do if Rinnai Infinity 26 Touch does not start?
If your Rinnai Water Heater isn't starting, make sure the power is on at the unit and check that the isolation valves are open.
General| Model | Infinity 26 Touch |
|---|---|
| Gas Type | Natural Gas or LPG |
| Hot Water Output | 26 L/min |
| Controller Included | Yes |
| Ignition System | Electronic Ignition |
| Temperature Control | Digital |
| Energy Star Certified | Yes |
| Type | Continuous Flow |
| Energy Rating | 6 Star |
| Temperature Range | 37°C to 60°C |
| Warranty (Heat Exchanger) | 12 years |
| Warranty (Parts) | 3 years |
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