To Next PageTo Next PageWhat to do if Rinnai infinity 18 starts then shuts down immediately?
If your Rinnai Water Heater starts and then immediately shuts down, verify that the power is still on. Also, check that the gas valve at the unit and the gas meter are fully open. Ensure that your hot water tap is fully open as well.
What to do if Flame Failure or Low gas flow in Rinnai infinity 18 Water Heater?
If you experience flame failure or low gas flow in your Rinnai Water Heater, first check that the gas is turned on at both the water heater and the gas meter. Then, check that nothing is obstructing the flue outlet. Finally, ensure you turn on the gas supply to the water heater.
What to do if Rinnai infinity 18 Water Heater starts then the water goes cold?
If your Rinnai Water Heater starts but the water then goes cold, check that the power is still on. Open your hot water tap further, or try another tap. Note that your unit requires a minimum flow of 3L/min to operate.
What to do if power interruption during bath fill with Rinnai Water Heater?
If you experience a power interruption during a bath fill and the water doesn't flow when the power is restored with your Rinnai Water Heater, turn off all hot water taps and press the ON/OFF button twice.
What to do if Rinnai Water Heater does not attempt to start?
If your Rinnai Water Heater does not attempt to start, check that the power is on at the unit and that the cold water valve at the unit is also on.
What to do if Rinnai Water Heater has Over Temperature Warning?
If your Rinnai Water Heater is showing an Over Temperature Warning, it is recommended to request a service call.
What to do if Outgoing Water Temperature Sensor is Faulty in Rinnai infinity 18?
If the Outgoing Water Temperature Sensor in your Rinnai Water Heater is faulty, it is recommended to request a service call.
Why Rinnai infinity 18 has no ignition or gas supply?
If your Rinnai Water Heater isn't igniting or has no gas supply, verify that the gas is turned on both at the water heater itself, and at the gas meter or cylinder.
How to fix noticeable reduction in water flow in Rinnai Water Heater?
If you notice a reduction in water flow in your Rinnai Water Heater, the inlet water filter may need cleaning. It is recommended to request a service call.
What to do if Heat Exchanger Outlet Sensor is Faulty in Rinnai Water Heater?
If the Heat Exchanger Outlet Sensor in your Rinnai Water Heater is faulty, it is recommended to request a service call.
General| Energy Source/Fuel Type | Natural Gas or Propane |
|---|---|
| Energy Factor | 0.82 |
| Type | Tankless |
| Warranty | 12 years heat exchanger, 5 years parts, 1 year labor |
| Gas Connection | 3/4" NPT |
| Water Connection | 3/4" NPT |
| Electrical Requirements | 120V, 60Hz |
Provides an endless supply of hot water as long as utilities are connected.
Limits maximum hot water temperature for safety, especially for children.
Compact design saves floor and wall space due to power flued venting.
Electronic ignition eliminates pilot light, saving gas when the unit is off.
Essential safety guidelines for operating and maintaining the water heater.
Excessively hot water is dangerous and can cause severe burns, especially to children.
Recommendations for child safety, including tap covers and temperature reduction.
How the unit operates with a factory preset temperature when no controllers are fitted.
Details on standard kitchen and bathroom controllers, their functions, and operation.
Overview of deluxe kitchen and bathroom controllers, their functions, and indicators.
Instructions for operating with one, two, or three deluxe controllers, including clock and bath fill.
Guide to diagnosing and resolving error codes and common operational faults.
Details labour and parts warranty coverage, water quality recommendations, and record keeping.
Provides contact details for Rinnai New Zealand Ltd. and their national service hotline.
