What to do if Rinnai Infinity N1300i Water Heater starts then shuts down?
If your Rinnai unit starts and then immediately shuts down, try these steps: check the power supply, check the gas cock, and ensure you open the hot water faucets more.
Why does my Rinnai Infinity N1300i start then go cold?
If your Rinnai water heater starts but the water then goes cold, verify the power supply and open the hot water faucets more.
How to troubleshoot Rinnai Infinity N1300i Water Heater with no ignition?
If your Rinnai water heater fails to ignite, check that the gas is turned on at both the water heater and the gas meter or cylinder. It is recommended to schedule a service call.
What does 'Service Soon' mean on Rinnai Infinity N1300i Water Heater?
If your Rinnai water heater displays 'Service Soon', it’s time for a service. The heat exchanger may need to be flushed to prevent damage. Refer to the flushing instruction in the manual.
How to fix Rinnai Infinity N1300i Water Heater that won't start?
If your Rinnai Water Heater isn't starting, you can try the following: check the power supply, clean the water filter, and inspect the water inlet on the appliance.
How to fix low water flow in Rinnai Water Heater?
If you notice a reduction in water flow in your Rinnai water heater, the inlet water filter likely needs to be cleaned. It is recommended to schedule a service call.
What causes flame failure in Rinnai Infinity N1300i Water Heater?
If you are experiencing flame failure or low gas flow with your Rinnai water heater, check that the gas is turned on at the water heater and gas meter or cylinder. Also, check for any obstructions to the flue outlet. It is recommended to schedule a service call.
What to do if Rinnai Infinity N1300i exhaust gas temperature is too high?
If your Rinnai water heater shows a high exhaust gas temperature, ensure the condensate line is not blocked and confirm the inlet water temperature is not too high. It is recommended to schedule a service call.
Why Rinnai Water Heater doesn't respond when water flows?
If nothing happens when water flow is activated on your Rinnai water heater, verify you have at least the minimum flow rate required to fire the unit. Clean the inlet water supply filter. On new installations, make sure the hot and cold water lines are not reversed.
What to do if Rinnai Infinity N1300i stops during bath fill?
If there's a power interruption during a bath fill and water won't flow after power returns, turn off all hot water taps and press the On/Off button twice.
General| Model | N1300i |
|---|---|
| Category | Tankless Water Heater |
| Gas Type | Natural Gas or Propane |
| Minimum BTU Input | 15, 000 BTU/h |
| Energy Factor | 0.82 |
| Ignition System | Electronic Ignition |
| Electrical Requirements | 120V, 60Hz |
| Maximum BTU Input | 199, 000 BTU/h |
| Hot Water Flow Rate | 6.6 GPM |
| GPM at 35°F Rise | 6.6 GPM |
| GPM at 45°F Rise | 13 GPM |
| GPM at 70°F Rise | 3.6 GPM |
| Energy Rating | Energy Star |
| Temperature Range | 98°F to 140°F |
| Venting | Direct Vent |
| Warranty | 5-year parts |
Essential safety warnings, symbols, and precautions for user and appliance.
Explains operation, temperature control, and user interface functions of the water heater.
Provides guidance on diagnosing common issues, error codes, and basic troubleshooting steps.
Critical safety and technical warnings for correct water heater installation.
Detailed instructions covering clearances, water, gas, electrical connections, and flue systems.
Procedures and checks for commissioning the water heater post-installation.
Covers routine maintenance tasks, including cleaning, filter checks, and flushing procedures.
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