Robomow RM400 & Base Station

Questions and Answers

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Evan CharlesSep 9, 2025
Why does my Robomow RM400 & Base Station Lawn Mower say 'Close cover'?
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  Jeanette Kirby MDSep 9, 2025
  If your Robomow Lawn Mower displays 'Close cover', and the bumper cover is not in place, ensure short or slanted obstacles are protected by the perimeter wire. Press the bumper cover downwards until it clicks into place.
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epowersAug 25, 2025
How to troubleshoot 'Check power (Base Station)' error on Robomow RM400 & Base Station Lawn Mower?
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  christopher62Aug 25, 2025
  If your Robomow Lawn Mower displays 'Check power (Base Station)', first confirm that the power supply is properly plugged into the main power receptacle. If that's not the issue, ensure that the main power is turned on and the receptacle is receiving power by testing it with another appliance. Also, clean the mower or Charging Station contacts with a brush or cloth. Finally, check that the power supply is well connected to the Base Station and that the Base Station board cables (green and red) are properly connected to the Base Station contact pins, ensuring the screws are tightened.
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romerochristopherAug 25, 2025
How do I fix a 'Check wire' error on my Robomow RM400 & Base Station Lawn Mower?
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  Dale SchmidtAug 26, 2025
  If your Robomow Lawn Mower displays 'Check wire', inspect and repair any loose, poor, or corroded connections in the perimeter wire. Use only the waterproof connectors supplied in the box for reliable electrical connections. Ensure the perimeter wire does not exceed 500m in length; if it does, divide the area into two separate zones.
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Mary RichardsonSep 23, 2025
What to do if my Robomow RM400 & Base Station Lawn Mower says 'Start elsewhere'?
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  Brian AguilarSep 23, 2025
  Manually drive/carry the mower away from this particular area and restart operation. Check to ensure the mower is not stuck, allowing the drive wheels to slip. Check the ground for holes or indentions where the mower has stopped and fill it with dirt and level off. Check the drive wheels are free to rotate and nothing blocks them. Remove the mower away from this particular point and restart operation.
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nathaniel67Sep 12, 2025
How to unlock the keys on my Robomow RM400 & Base Station Lawn Mower?
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  Matthew MooreSep 12, 2025
  If your Robomow Lawn Mower displays 'Keys locked', press the Up arrow key, then press the 'STOP' button. You can deactivate the child lock feature in the 'Settings' menu.
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Natalie MitchellSep 15, 2025
What does 'Time completed' mean on my Robomow RM400 & Base Station Lawn Mower?
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  chelsea12Sep 15, 2025
  If your Robomow Lawn Mower displays 'Time completed', connect it to the charger if all mowing has been completed for the day.
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Thomas GarciaSep 4, 2025
What to do if my Robomow RM400 & Base Station Lawn Mower displays 'Frnt wheel prob'?
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  Amanda BarberSep 4, 2025
  If your Robomow Lawn Mower displays 'Frnt wheel prob', remove the battery fuse before lifting the mower. Remove any obstacles or exclude them from the mowing area. Exclude steep slopes from the mowing area. Raise the cutting height if high grass is the issue. Fill any large holes or indentations in the ground.
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Kaitlyn DelgadoSep 5, 2025
How do I fix 'Splice wire' error on my Robomow Lawn Mower?
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  Amy MorganSep 5, 2025
  Confirm wire is plugged in and wire leads are firmly attached. Walk along the perimeter, including islands, and look for obvious cuts or breaks in the wire. Repair with Robomow wire splice connectors.
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rcolemanSep 23, 2025
What to do if my Robomow Lawn Mower displays 'Rain sensor disconnected'?
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  Daniel ChenSep 23, 2025
  Press ‘GO’ to confirm.
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Edwin WattsAug 30, 2025
What to do if my Robomow RM400 & Base Station Lawn Mower says 'Wire outside'?
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  Andrew YoungAug 30, 2025
  If your Robomow Lawn Mower displays 'Wire outside', move the wire towards the inner side of the lawn, avoiding areas with steep slopes. Fill any holes or pits in the ground and increase the cutting height.