Chapter 4 - Text Messages and Troubleshooting
4.1 Messaging
Robomow is equipped with an LCD panel that will notify you in the form of a text message when common
operational faults occur to instruct the user to perform a certain function or action.
If the LCD screen is blank, pressing the ‘
GO’ button one time will wake the mower up and the last fault or
message displayed prior to stopping will now be displayed. If a specific problem re-occurs, it is
recommended to identify the fault code prior to calling for service. Pressing the
‘UP’ arrow once, while the
message is displayed, is a shortcut button to display the
‘Last stop cause’ (refer to paragraph 2.3.5).
Message
Displayed
Probable Cause/Event Corrective/User Action
Adjust wire
then press GO
- Robomow detects an obstacle along the
edge while operated in ‘
Wire position test’
mode.
- Adjust the wire in the place where it
collides in the obstacle or remove the
obstacle and then press ‘
GO’ to
continue in the wire position test.
Alarm will be
soon activated
- The ‘Theft guard’ system is activated, but the
4 digits code was not entered; the mower will
start the alarm soon.
- Enter the correct 4-digits code.
Base problem
- Robomow fails to enter the Base Station 3
times continuously
- Adjust the Base Station position.
- Clean the contacts with a brush or
piece of cloth.
- Confirm a good connection of the
cables to the Base Station contacts.
- Confirm the Base Station is leveled with
the ground before the Base, so there is
no step that causes Robomow to slips.
Bumper pressed
- Bumper is constantly being pressed
- Move mower away from object pressing
against bumper.
Change wires in
plot connector
- This message appeared at the first time the
‘
GO’ button is pressed after completing the
setup in case the perimeter wire is
connected to the plot connector in the wrong
polarity.
- Change between the two wires ends
that connected to the plot connector
(the green connector that connected to
the Base Station).
Charging failure
- The charging process is not active - Contact service provider
Check mow height
- Mowing motor has faced over-current for too
long because of high grass or some obstacle
is stuck or wrapped around the blade.
- Something is preventing a blade from
rotating freely. Severe grass accumulation
under the mowing deck; rope or similar
object wrapped around mowing blade.
- Object jammed under mower preventing
blade from rotating.
CAUTION – Remove fuse before lifting
the mower.
- Inspect blades for foreign material or
debris preventing rotation.
- Clean out accumulated grass clippings
using a wooden stick.
- Power supply is not plugged properly into the
main power supply
- The charging process has stopped due to a
temporary power loss.
- Confirm power supply is plugged into
the main power receptacle.
- No power to receptacle or main power is
shut off
- Turn power on to the main receptacle.
- Check the mains supply using another
appliance
- The mower or Charging Station contacts are
dirty
- Clean the contacts with a brush or
piece of cloth
Check power
(Base Station)
- Charging is not detected, although there is
physical contact between the mower and the
Base Station contacts.
- Confirm a good connection of the
power supply to the Base Station.
- Confirm a good connection of the Base
Station board cables (green and red) to
the Base Station contacts pins (screws
are tightened).
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