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Jody RamosJul 27, 2025
How to check code on Roche Accu-Chek Active?
- EEmily CarlsonJul 27, 2025
Verify that the code displayed on the meter matches the code printed on the test strip container. If these codes do not match, recode the meter.
How to check code on Roche Accu-Chek Active?
Verify that the code displayed on the meter matches the code printed on the test strip container. If these codes do not match, recode the meter.
What to do if I am not sure that I followed all the testing steps for Roche Accu-Chek Active?
If you encounter issues, carefully review the testing steps. Refer back to the instructions on running a control test and understanding the results, then test again. If problems persist, seek guidance from your healthcare provider.
What to do if the caps were not tight on Roche Blood Glucose Meter test strips?
Ensure that the caps on both the test strip container and control solution bottles are tightly closed. If either has been open for an extended period, it's best to replace the test strips or control solution to ensure accurate results.
What to do if none of the solutions apply to my Roche Accu-Chek Active problem?
Repeat the control test using a new test strip. If the result remains outside the acceptable range, contact ACCU-CHEK Customer Care Service Center at 1-800-858-8072.
General| Brand | Roche |
|---|---|
| Model | Accu-Chek Active |
| Category | Blood Glucose Meter |
| Language | English |
