What to do if Roche Blood Glucose Meter displays Bad Dose?
If your Roche Blood Glucose Meter displays 'Bad Dose', it means there was an insufficient amount of blood on the test strip. Refer to the package insert for the test strips. Review the proper testing procedure and repeat the test using a new test strip, ensuring proper sample application. If the error persists, contact your local point of care coordinators.
What to do if Roche Blood Glucose Meter displays Bad Strip?
If your Roche Blood Glucose Meter displays 'Bad Strip', it could mean the test strip is defective or the blood glucose result is extremely low. Refer to the package insert for the test strips. Check the method of measurement. Run a glucose control test with a new test strip. Repeat the test or proceed according to the requirements of your facility. If the error persists, contact your local point of care coordinators.
What to do if Roche Blood Glucose Meter displays Test result LO/HI?
If your Roche Blood Glucose Meter displays 'LO/HI', the glucose result may be below (LO) or above (HI) the measurement range of the system. Refer to the package insert for the test strips. Check the method of measurement. You may need to run a glucose control test with a new test strip. Repeat the test or proceed according to the requirements of your facility.
What to do if the LED flashes red on Roche Switch?
If the LED on your Roche Switch flashes red, it indicates a communication or configuration error. To resolve this, verify the configuration and the connection to the Data Management System (DMS). If issues persist, contact your institution's DMS or IT administrator.
Why is the LED not on on Roche Switch?
If the LED on your Roche Switch is not on, it could be due to several reasons: it might not be connected to the power supply, the power supply could be defective, the ACCU-CHEK Inform II Base Unit HUB might be defective, or the power outlet may not be active. Try disconnecting and reconnecting the power supply. Also, try using a different power outlet.
How to fix Roche Blood Glucose Meter display that does not turn on?
If the display of your Roche Blood Glucose Meter does not turn on, wait 10 seconds and try turning on the unit again. Place the meter in the base unit and confirm that it is charging. Also, check that the battery pack is correctly installed and connected.
What to do when Roche Blood Glucose Meter shows Battery Critically Low?
If your Roche Blood Glucose Meter indicates 'Battery Critically Low', charge the battery by placing the meter in the base unit. Check that the battery pack is correctly installed and connected. If problems persist, replace the defective battery pack.
How to fix Roche Blood Glucose Meter when base unit light flashes?
If the base unit light flashes on your Roche Blood Glucose Meter, it could mean the charging contacts may be shorted. Disconnect and connect the power supply again. If the error persists, contact your local point of care coordinators.
Why is the base unit light not illuminated on my Roche Blood Glucose Meter?
If the base unit light is not illuminated on your Roche Blood Glucose Meter, it may not be connected to the power supply unit, or the power supply unit, base unit, or power outlet may be defective or not active. Disconnect and connect the power supply again. If the error persists, contact your local point of care coordinators.
How do I charge the battery on my Roche Blood Glucose Meter?
To charge the battery on your Roche Blood Glucose Meter, place the meter in the base unit.
General| Brand | Roche |
|---|---|
| Model | ACCU-CHEK Inform II |
| Category | Blood Glucose Meter |
| Language | English |
Information on intended use, important use information, and how to get help.
Safety instructions, disposal, product safety, and general care information.
Details on the meter, code key reader, base unit, and accessory box.
Steps to power on the meter and check initial display information.
Options for entering operator IDs, including manual or barcode scanning.
Requirements before performing a patient glucose test, including strip availability and operator ID.
Overview of the patient glucose test procedure and steps.
Importance of control tests, regulatory requirements, and QC Lockout.
Steps to perform a glucose control test and criteria for success.
Information stored in data records for test results.
How code key information is stored and parameters can be modified.
Procedure to add glucose control lot numbers to the Control Lot list.
Purpose of linearity tests, how they check system accuracy and are performed.
Steps involved in performing a linearity test, including lot confirmation.
Purpose of proficiency tests and regulatory requirements.
Steps involved in performing a proficiency test.
Instructions for connecting the base unit to power and network.
Information on battery pack installation, charging, and date/time retention.
Overview of customizable settings available on the meter.
Options for selecting date/time format and editing permissions.
Process for creating and managing a setup password for security.
General operating conditions and safety information for system handling.
Procedures and agents for cleaning and disinfecting the system components.
Accessing system information, error logs, and testing components.
Procedure to unlock the meter if data download is overdue.
Common display symptoms and their possible solutions.
Procedure for resetting the meter when other remedies fail.
Technical specifications for the meter, base unit, and power supply.
Ordering information, manuals, and contact details for the system.
Overview of available settings and their accessibility on device/DMS.
Principles of wireless communication and system deployment.
WLAN/Wi-Fi option, data transfer capabilities, and security protocols.
Lists the types of tests and insulin information that can be entered.
Steps for recording patient test results using the OTE feature.
How to view stored OTE results (All, Patient, or QC).
Function for observers to assess and record operator performance.
Steps for observers and operators to use the OTS function.
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