What to do if Roche Blood Glucose Meter displays Bad Dose?
If your Roche Blood Glucose Meter displays 'Bad Dose', it means there was an insufficient amount of blood on the test strip. Refer to the package insert for the test strips. Review the proper testing procedure and repeat the test using a new test strip, ensuring proper sample application. If the error persists, contact your local point of care coordinators.
What to do if Roche Blood Glucose Meter displays Bad Strip?
If your Roche Blood Glucose Meter displays 'Bad Strip', it could mean the test strip is defective or the blood glucose result is extremely low. Refer to the package insert for the test strips. Check the method of measurement. Run a glucose control test with a new test strip. Repeat the test or proceed according to the requirements of your facility. If the error persists, contact your local point of care coordinators.
What to do if Roche Blood Glucose Meter displays Test result LO/HI?
If your Roche Blood Glucose Meter displays 'LO/HI', the glucose result may be below (LO) or above (HI) the measurement range of the system. Refer to the package insert for the test strips. Check the method of measurement. You may need to run a glucose control test with a new test strip. Repeat the test or proceed according to the requirements of your facility.
What to do if the LED flashes red on Roche Switch?
If the LED on your Roche Switch flashes red, it indicates a communication or configuration error. To resolve this, verify the configuration and the connection to the Data Management System (DMS). If issues persist, contact your institution's DMS or IT administrator.
Why is the LED not on on Roche Switch?
If the LED on your Roche Switch is not on, it could be due to several reasons: it might not be connected to the power supply, the power supply could be defective, the ACCU-CHEK Inform II Base Unit HUB might be defective, or the power outlet may not be active. Try disconnecting and reconnecting the power supply. Also, try using a different power outlet.
How to fix Roche Blood Glucose Meter display that does not turn on?
If the display of your Roche Blood Glucose Meter does not turn on, wait 10 seconds and try turning on the unit again. Place the meter in the base unit and confirm that it is charging. Also, check that the battery pack is correctly installed and connected.
What to do when Roche Blood Glucose Meter shows Battery Critically Low?
If your Roche Blood Glucose Meter indicates 'Battery Critically Low', charge the battery by placing the meter in the base unit. Check that the battery pack is correctly installed and connected. If problems persist, replace the defective battery pack.
How to fix Roche Blood Glucose Meter when base unit light flashes?
If the base unit light flashes on your Roche Blood Glucose Meter, it could mean the charging contacts may be shorted. Disconnect and connect the power supply again. If the error persists, contact your local point of care coordinators.
Why is the base unit light not illuminated on my Roche Blood Glucose Meter?
If the base unit light is not illuminated on your Roche Blood Glucose Meter, it may not be connected to the power supply unit, or the power supply unit, base unit, or power outlet may be defective or not active. Disconnect and connect the power supply again. If the error persists, contact your local point of care coordinators.
How do I charge the battery on my Roche Blood Glucose Meter?
To charge the battery on your Roche Blood Glucose Meter, place the meter in the base unit.
General| Brand | Roche |
|---|---|
| Model | ACCU-CHEK Inform II |
| Category | Blood Glucose Meter |
| Language | English |
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