Roche ACCU-CHEK Inform II User Guide

Troubleshooting
Error messages
All error messages displayed by the system are accompanied by
a description of the error and a possible solution. Take the action
suggested on screen to resolve the problem. All messages, including
purely informative messages, are preceded by a letter, identifying the
message type, and a number. The different message types are
illustrated in the following table.
Meter reset
A meter reset can be performed to correct a number of unspecifi ed
errors (e.g., “frozen” screen, etc.). Use the following steps to perform a
meter reset.
1. Place the meter face down on a level surface.
2. Press the reset button in the middle of the battery pack using a
tool such as a screwdriver or a paper clip.
3. Turn over the meter.
• The Roche logo is displayed. If the Roche logo does not
appear within 60 seconds, place the meter on a base unit for
a minimum of 15 minutes to recharge the battery.
• Within a short period of time, the Versions screen will appear,
displaying the version numbers of the meter components.
4. The screens for entering the date and the time appear if date or
time need to be set. If the date/time information is correct, or after
you have entered the correct information, confi rm each screen
with
.
• Finally, the Start screen and the Main Menu are displayed
as usual.
Sample Message Type
15
Patient Test
11/13/07
8.3
12:48pm
Range
I-502:
Normal Range: 3.9-11.1
Critical Range: 2.2-16.7
Report Range: 0.6-33.3
Patient 123456789
Strip Lot 545794
I
– I: Information;
To confi rm, touch
1 2 3
4 5 6
7 8 9
A-O0
Clear
Scan
Operator ID 12:48
pm
11/13/07
E-314: Invalid Scan.
The scan returned an
entry > 20 characters.
Please see your System
Administrator.
Invalid Scan
– E: Error;
To confi rm touch
To resolve the
problems take the
actions suggested
Patient Test
11/13/07
Out of Critical Range
CR LO
12:48 pm
Patient 123456789
Date 11/13/07 12:48
pm
W-511: Out of Critical
Range.
Out of Critical Range
– W: Warning;
To confi rm touch

Roche ACCU-CHEK Inform II Specifications

General

Brand	Roche
Model	ACCU-CHEK Inform II
Category	Blood Glucose Meter
Language	English