15
Blood Glucose Tests
2
Unusual Blood Glucose Results
w PRECAUTION
Risk of a serious health incident
If your blood glucose results do not match how you feel, check the following list to
help solve the problem.
Troubleshooting Checks Action
Did you wash your hands? Wash your hands with warm soapy water and dry
thoroughly. Repeat the blood glucose test with a
new test strip.
Were the test strips expired? Discard the test strips if they are past the use by
date. Repeat the blood glucose test with an
unexpired test strip.
Was the cap on the test strip
container always closed
tightly?
Replace the test strips if you think the test strip
container was uncapped for some time. Repeat the
blood glucose test.
Was the test strip used
immediately after it was
removed from the test strip
container?
Repeat the blood glucose test with a new test
strip.
Were the test strips stored in
a cool, dry place?
Repeat the blood glucose test with a properly
stored test strip.
Did you follow the
directions?
Read the chapter Blood Glucose Tests and repeat
the blood glucose test. Contact Roche if you still
have problems.
Are the meter and test strips
working properly?
Perform a control test. See the chapter Control
Tests for instructions.
Are you still unsure of the
problem?
Contact Roche.
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