To Next PageTo Next PageHow to resolve an electronic error on my Roche Accu-Chek Instant?
To resolve an electronic error on your Roche Blood Glucose Meter, remove the batteries, press and hold for a few seconds, and then reinsert the batteries. After doing this, perform a blood glucose or control test.
What to do if my Roche Accu-Chek Instant says my blood glucose is too high?
If your Roche Blood Glucose Meter indicates that your blood glucose may be higher than the measuring range of the system, contact your healthcare professional.
What does it mean when my Roche Accu-Chek Instant Blood Glucose Meter displays an electronic error?
If your Roche Blood Glucose Meter displays an electronic error, contact Roche.
Why won't my Roche Accu-Chek Instant Blood Glucose Meter turn on?
Your Roche Blood Glucose Meter might not be turning on because the batteries are dead. Try inserting new batteries. It could also be due to extreme temperatures; move the meter to a location with a more moderate temperature. If the display is damaged or the meter is defective, contact Roche.
How to fix pairing issues with my Roche Accu-Chek Instant?
If your Roche Blood Glucose Meter won't pair with a mobile device, the batteries might be low. Change the batteries. If the problem continues after replacing the batteries, remove the batteries again, press and hold either meter button for at least 2 seconds, then put the batteries back in. You can also retry the pairing. Also, the test strip may be damaged, not properly inserted, or was previously used. Remove and reinsert the test strip, or replace it if damaged or previously used.
What to do if I can't perform a test on my Roche Accu-Chek Instant Blood Glucose Meter while it's connected to a PC?
If your Roche Blood Glucose Meter is connected to a PC and you can't perform a blood glucose or control test, either remove the USB cable and perform a blood glucose or control test, or remove the test strip and start a data transfer.
What should I do if there's fluid in the test strip slot of my Roche Accu-Chek Instant Blood Glucose Meter?
If there is fluid or foreign material in the test strip slot of your Roche Blood Glucose Meter, remove and reinsert the test strip, or repeat the blood glucose or control test with a new test strip.
What does it mean when my Roche Accu-Chek Instant shows a temperature error?
If your Roche Blood Glucose Meter shows a temperature error, refer to the test strip package insert for system operating conditions. Move to an area with the appropriate conditions and repeat the blood glucose test.
General| Brand | Roche |
|---|---|
| Model | Accu-Chek Instant |
| Category | Blood Glucose Meter |
| Language | English |
