31
Meter Maintenance and Troubleshooting
7
(The error code and Err
will alternate on the
display.)
The temperature is above or below
the proper range for the system.
Refer to the test strip package insert
for system operating conditions. Move
to an area with the appropriate
conditions and repeat the blood
glucose or control test. Do not
artificially heat or cool the meter.
(The error code and Err
will alternate on the
display.)
The batteries may be out of power.
Turn the meter back on. If you are in
a cold environment, move to a
location with a more moderate
temperature and retest. If the
message continues to appear after
several attempts, replace the
batteries. If the message reappears
after the batteries have been
replaced, remove the batteries, press
and hold either meter button for at
least 2 seconds, then reinsert the
batteries.
(The error code and Err
will alternate on the
display.)
The time and date setting may be
incorrect.
A flashing wireless symbol appears
while the meter attempts to
synchronize the time and date with
the paired device. When the wireless
symbol no longer appears, press the
Up button to turn the meter o. Press
the Up button a second time until the
flashing test strip symbol appears. If
time and date sync was not
successful the meter prompts you to
set them the next time you turn it on.
See the Setting the Time and Date
section in the chapter Your New
System.
(The error code and Err
will alternate on the
display.)
The test strip may be damaged.
Repeat the blood glucose or control
test with a new test strip.
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