Roche/Hitachi cobas c 311 analyzer Appendix A - Instrument Alarms
Instrument Alarm List
Roche Diagnostics May 2011
Host Interface Manual – Version 1.3 G-5
Alarm Type Alarm No
Alarm Message Alarm Description Alarm Remedy
126 011 Host Communication
Error
When the analyzer has received <ACK> or
<NAK> as a reception request from the host
and has become ready for reception, but the
host did not transmit <STX> nor <EOT> in 30
sec. (Reception Timeout).
a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.
126 012 Host Communication
Error
Analyzer received reception request from host,
but not in condition to receive.
a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.
126 016 Host Communication
Error
Buffer Over Flow
Over Flow occurred in the receiving buffer
during message receiving.
Communication stopped between analyzer and
host.
a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.
126 017 Host Communication
Error
Retry Over in Error message receiving
When the analyzer received incorrect message
and sent <NAK> to host. Analyzer retried this
process more than 12 times (Upper Retry
Limit).
Communication stopped between analyzer and
host.
a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.
126 018 Host Communication
Error
Undefined Error is detected in MBSI a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.
126 019 Host Communication
Error
Although ‘7 Bit’ format is selected in
Utility/System/Host Setting screen, transmitted
data contain the character that can only be
represented in '8 bit' format. The character is
converted into ‘#’ in 7 bit code.
a. Check the host communication setting in Utility/System/Host Setting screen.
b. Verify the characters sent to the host.
c. Resume operation; if alarm recurs, call Technical Support.
126 020 Host Communication
Error
Automatic recovery of connection between
host and the analyzer occurs 5 times
consecutively. Host communication has
stopped.
a. Check the host computer. Is it ON?
b. Verify Host Communication on Start Conditions.
c. Check cable connections between the analyzer and host computer.
d. Check the host computer transmit condition.
e. Ensure that the host and the analyzer are utilizing the same communication configuration.
f. Resume operation; if alarm recurs, call Technical Support.