Rohde & Schwarz FPL1000 Series

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Customer Support

R&S

FPL1000

90Getting Started 1323.1602.02 ─ 07

To collect the support information

1. Press the [Setup] key.

2. Select "Service" > "R&S Support" and then "Create R&S Support Information".

The file is stored as

C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\

<inst_model>_<serial-no>_<date_and_time>.zip

For example

C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\

FPL1003__20160803_145113.zip

To create Windows event log files

1. Select the "Windows Start Button" in the bottom left corner.

2. Enter Event Viewer and select "Enter".

3. Select and expand "Windows Logs" in the "Console Tree".

4. Right-click on each subsection and select "Save All Events As...".

Collecting Information for Support

Rohde & Schwarz FPL1000 Series - Page 90