12
Troubleshooting
Performances are sluggish, or have 
interruptions.
Problems of sluggish and interrupted performances can crop 
up very easily when the sequencer or sound generator used 
for the performance has to handle heavy data loads.
Main causes and possible corrective measures are considered below.
• Are more than 64 voices playing simultaneously?
Reduce the number of voices. The composition of Fantom Patches 
is such that up to eight Waves may be used for one Patch. When 
using such Patches, even though only one sound may be heard, it 
is actually eight sounds that are being played simultaneously. In 
addition, with certain sounds like continuous sounds with long 
releases, even though the actual sound may not be audible to you, 
processing for playing the sound is still underway, so in these 
cases as well, the performance data can differ from the actual 
number of voices being played.
In the Part Information window you can check the number of 
notes for which sound is actually being processed (Owners 
Manual; p. 90, p. 111).
• Are you using a Patch that uses a lot of LFO?
Try changing to a different Patch. LFO processing invariably 
places a big load on the machine, so heavy use of the LFO slows 
down processing for the Fantom overall, which can end up 
having affecting the expression of sounds themselves.
• Is the data concentrated at the beginning of the beats in the 
sequence data?
Avoid overlapping data with the same timing by setting an offset 
of 1–2 clocks instead. Data may easily become concentrated at the 
beginning of the beats in the song data when, for example, the 
song data is input using Step Recording, or if the data is 
quantized after being input with a keyboard in real time. Because 
of this, large amounts of data are sent to the Fantom, and the 
processing for expressing sounds becomes bogged down.
• Is there a Program Change at the point where the song 
performance is sluggish?
Change the position of the Program Change. When Program 
Changes are inserted in songs, processing time for switching 
patches increases, which may then cause the performance to 
become sluggish.
• Is there a System Exclusive message at the point where the song 
performance is sluggish?
Move the location of the data. System Exclusive messages contain 
large amounts of data, thus placing a heavy burden on 
sequencers and sound modules. Try repositioning data and 
changing System Exclusive messages to Control Changes for any 
data for which Control Changes can be substituted.
• Is there an Aftertouch or other such large Control Change at the 
point where the song performance is sluggish?
Move the location of the data. If the data is no longer needed, 
delete the data. In some cases, when using a keyboard that 
features aftertouch to input data, you may end up inputting huge 
amounts of data before realizing this is happening. Such large 
amounts of data can place an excessive load on your sequencer 
and sound module.
You can use the Track Edit operation Data Thin to thin out 
unwanted messages. For details refer to Owners Manual (p. 151).
Issues Related to MIDI and External 
Devices
No Sound from connected MIDI device.
Check the following points.
• Is the instrument set to transmit MIDI messages?
• In Patch Mode
Patch/Rhythm Tx Ch parameter (SYSTEM/MIDI)
• In Performance Mode
Ext Switch parameter (PERFORMANCE/Zone)
• Does the MIDI transmit channel for the Fantom's keyboard 
controller section match the MIDI receive channel for the 
connected MIDI device?
• In Patch Mode
Patch/Rhythm Tx Ch parameter (SYSTEM/MIDI)
• In Performance Mode
Transmit Channel parameter (PERFORMANCE/Zone)
Exclusive messages are not received.
Check the following points.
• Is the instrument set to receive Exclusive messages?
Set the Rx Exclusive parameter (SYSTEM/MIDI) to “ON” 
(Owner’s Manual; p. 183).
• Does the Device ID number of the transmitting device match the 
Device ID number of the Fantom?
Check the Device ID parameter (SYSTEM/MIDI) (Owner’s 
Manual; p. 183).
* If you wish to rewrite the User memory settings by System Exclusive 
messages, set the Exclusive Protect parameter to “OFF” (Owner’s 
Manual; p. 183).
I connected an external sequencer or MIDI 
keyboard to the MIDI IN connector, and 
attempted to play a Fantom rhythm set, but there 
was no sound. Why?
Check to make sure that the MIDI Transmit channel of the 
external MIDI device and the Fantom's MIDI Receive channel 
are matched. The MIDI Receive channel used by the Fantom in Patch 
or Rhythm Set mode is set with the Patch/Rhythm Rx Ch parameter 
(SYSTEM/MIDI). Rhythm Set performance data is generally 
received on MIDI Channel 10, but factory settings have the Patch/
Rhythm Rx Ch parameter value set to 1.