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Troubleshooting
Mac OS X
1. Start up the computer without the UM-ONE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Insert the included CD-ROM into the computer’s CD-ROM drive.
3. Double-click [Uninstaller] in one of the following folders on the included CD-ROM.
Operating System Folder
Mac OS X 10.6 or later Open [Driver], and then [10.6]
Mac OS X 10.5 or earlier Open [Driver], and then [10.4_10.5]
4. When “This uninstalls UM-ONE driver from this Macintosh.” appears, click [Uninstall].
If other messages appear, follow the instructions on the screen.
5. When “Are you sure you want to uninstall the driver?” appears, click [OK].
6. The authentication dialog box or the message “Uninstaller requires that you type your
password” will appear.
Enter the password and click [OK].
7. When “Uninstallation is completed.” appears, click [Restart] and restart the computer.
It may take some time for the computer to restart.
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