PROBLEM
Indicator
Malfunction
SOLUTION
CAUSE
1. Disconnected circuit power.
2. Circuit board failure.
3. Broken circuit board conductor.
4. Main circuit board failure.
5. Main temperature control failure.
6. Burnt heating plate components.
7. Partially broken circuit conductor.
8. Circuit board failure.
1. Check switch, socket, fuse and
conductor, then make sure the
cooker is plugged in.
2.-8. Call Customer Service.
1. Wrong function was chosen.
2. Abnormal upper lid temperature
control.
3. Steam valve clogged with foreign
matter.
4. Water has exceeded the maximum
level or not enough water was added
according to measurements.
5. Upper lid wasn’t closed.
6. Main circuit board failure.
1. Insufficient “Keep Warm” time.
2. Deformed heating plate.
3. Inner pot tilted to one side.
4. Foreign matter wedged between
heat plate and inner pot.
5. Deformed inner pot.
6. Main circuit board failure.
7. Abnormal main temperature control.
1. Abnormal main temperature control.
2. Main circuit board failure.
1. Abnormal upper lid temperature
control.
2. Main circuit board failure.
1.-2. Call Customer Service.
1.-2. Call Customer Service.
1. Choose proper function.
3. Clean steam valve.
4. Add water according to measurements.
5. Close upper lid.
6. Call Customer Service.
1. “Keep Warm” according to meal
requirements or clean with light
sandpaper.
2. Call Customer Service.
3. Turn inner pot until it rests normally.
4. Wipe clean with light sandpaper.
5-7.Call Customer Service.
PROBLEMS AND SOLUTIONS
Plate
doesn t
heat up
Meal boils
over
Meal not
done well or
cooking time
too long
Meal burned
or won t keep
warm auto-
matically
When Meal
cooks, the cooker
does not reach
boiling point for
an overly long
period
26
Note: Never attempt to repair the cooker by yourself.
If problems occur that you cannot understand or resolve, call
customer service at 1-800-486-1806 (Monday to Friday 6:00 am
to 5:00 pm Pacific Time) or email customerservice@ronco.com.
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