3. OPERATION MAGIC
Page 12/14 REV.5 SEPT.2004 Saeco International Group
Troubleshooting
Faul/Indicator
Possible cause
Remedy
The cups are cold.
Pre-heat cups.
The coffee is cold.
Boiler temperature too low.
Increase temperature in user
programme.
Unsuitable coffee blend.
Change brand of coffee.
Coffee is no longer freshly roasted.
Use fresh coffee.
Coffee has no froth.
Beans ground too coarsely or
finely.
Change grinding level.
Longer heating time or less hot
water.
The machine is calcified.
Decalcify machine.
The brewing unit cannot be
removed.
The brewing unit is not in home
position.
Turn machine on, close
service door and check
dregs drawer.
(the brewing unit goes
automatically to home
position)
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