17
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
It is taking a long
time to connect
to the cloud and
taking a long time
to initialize
• Router proximity issue. • Unplug and plug the machine into the
powerpoint.
• Reboot the router.
• Retry entering the Wi-Fi credentials again.
• If problem persists, call Breville Consumer
Support.
It is taking a long
time to download
the software update
• Wi-Fi signal strength is
weak.
• Restart the coee machine.
• Move the Wi-Fi router closer to the coee
machine.
Software is
downloaded but
not installing
• Machine requires a
reboot.
• Unplug and plug the machine into the
powerpoint.
• Perform a factory reset.
• If problem persists, call Breville Consumer
Support.
No Wi-Fi available • NO signal coverage,
mobile phone or Wi-Fi
router available.
• Connect your coee machine to your
mobile phone hot spot.
• Connect your coee machine to your Wi-Fi
router (if available). NOTE: For optimal
performance, it is highly recommended to
continue to have your machine connected
to Wi-Fi so that it can regularly check for
software updates.
• It is possible to use the machine without
Wi-Fi. If the software version persist on
connecting to Wi-Fi, follow these steps on
the connection screen:
Enter the Select your network.
Select Other if there is no internet.
Click the arrow button to skip the
Network selection.
Click the arrow button to skip the
Password entry.
A "Connecting" error is likely to occur.
Select Try again and repeat above steps.
After the second failed attempt, click Update
later to skip Wi-Fi setup.