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• malfunctions not resulting from the Equipment or from software installed in user workstations
for the purpose of use of the equipment,
• communication problems related to an unsuitable environment, including:
- problems related to access and/or connection to the Internet such as interruptions by access
networks or malfunction of the line used by the subscriber or his correspondent,
- transmission faults (for example poor geographical coverage by radio transmitters, interference or
poor line quality),
- the local network fault (wiring, servers, workstations) or the failure of the transmission network,
• the normal servicing (as defined in the user guide supplied with the equipment) as well as mal-
functioning due to servicing not being carried out, servicing costs are in any event always borne
by the customer.
DTR67_ EN.book Page 47 Mardi, 20. avril 2010 2:46 14
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