Revised 08/08/2013 8.1
Section 8
SERVICE AND REPLACEMENT PARTS
Service Information
When a Problem Occurs
When a problem occurs during operation of the Tissue-
Tek
®
Film
®
Automated Film Coverslipper, refer to Section
7, Troubleshooting, to determine the most likely cause of
the malfunction and to obtain recommended corrective
actions. (Avoid problems by carefully following the proper
operation and maintenance procedures described in this
manual). If the problem cannot be solved and an
instrument failure is apparent, our Technical Support
Department is available to assist you.
Before calling for instrument service, please have
model number, installation date, and warranty period
ready for our Technical Support Department
Representative. For your convenience and reference,
record this information in the blanks below.
Film Coverslipper Model Number ____________________
Film Coverslipper Serial Number ____________________
Installation Date _________________________________
Warranty Period _________________________________
Where to Call for Service
If located within the United States, contact the
Technical Support Department of Sakura Finetek U.S.A.,
Inc. by calling toll free:
(800) 725-8723 - Menu Option 2
In countries other than the United States, contact the
nearest authorized Sakura instrument distributor or
representative for service information and assistance.
Replacement Accessory Items
For All Models
Product Number
Tissue-Tek Coverslipping Film
Optional Accessory Items
For All Models
Product Number
Duct Connection Adapter, 38 mm
Duct Connection Adapter, 75 mm
Must be installed by Sakura Technical Support