Samsung 5500 Series - User Manual

LED TV
User Manual
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Samsung 5500 Series Specifications

General

Display Type	LED
Smart TV	Yes
Refresh Rate	60 Hz
Operating System	Tizen
Wi-Fi	Yes
Ethernet	Yes
Digital Audio Output (Optical)	Yes
Resolution	1920 x 1080
Screen Sizes	32", 40", 43", 55"
Audio Output	20W
HDMI Ports	3

Summary

Important Warranty Information Regarding Television Format Viewing

Still image warning

Warning about displaying still images to prevent image burn-in.

Securing the Installation Space

Guidelines for proper ventilation and safe installation space for the TV.

Accessories

Viewing the Control Panel

Overview of the TV's control panel buttons and their functions.

Install the Stand

Components

List of components and parts included for stand installation.

Installing the Wall Mount

Preparing before installing Wall-Mount

Steps to prepare before installing a wall mount from another manufacturer.

Wall Mount Kit Specifications (VESA)

Details on VESA standards and dimensions for wall mount kits.

Remote Control Buttons

Installing batteries (Battery size: AAA)

Instructions on how to install batteries in the remote control.

How to Navigate Menus

How to Operate the OSD (On Screen Display)

Steps on how to operate the On Screen Display (OSD) menus for settings.

Connecting to an Antenna or Cable Connection

Guide on connecting power cord and antenna or cable.

Plug & Play (Initial Setup)

Selecting the OSD Language

Steps to select the On-Screen Display (OSD) language for the TV.

Selecting the usage mode

Instructions to select between Home Use and Store Demo modes.

Selecting and memorizing channels

Process of selecting and memorizing TV channels.

Setting up the network connection

Guide to setting up the TV's network connection.

Connecting to an AV Device

Using an HDMI cable or HDMI to DVI Cable: HD connection (up to 1080 p)

How to connect devices using HDMI or HDMI to DVI cables for HD.

Using a Component (up to 1080 p) or an Audio;Video Cable (480 i only)

Connecting with Component or Audio/Video cables for different resolutions.

Connecting to an Audio Device

Using an Optical (Digital) or Audio (Analog) Cable Connection

Connecting audio devices using optical or analog cables.

Connecting to a PC

Connecting a PC to the TV using various cable types.

PC Display Modes (D-Sub and HDMI;DVI Input)

Changing the Input Source

How to select and manage external input sources for the TV.

How to use Edit Name

Associating device names with input sources for easier identification.

Network Connection

Network Connection - Wireless

Connecting the TV to a wireless network using a router or modem.

Configuring the Network Connection - Wireless

Step-by-step guide for configuring a wireless network connection via DHCP.

Network Connection - Wired

Configuring the Network Connection - Wired

Guide for configuring a wired network connection using DHCP.

How to view the e-Manual

How to toggle between an e-Manual topic and the corresponding OSD menu(s).

How to switch between e-Manual content and TV settings menus.

Viewing the Contents

How to search for a topic on the index page

Steps to search for topics using the index within the e-Manual.

Troubleshooting

List of Features

Overview of key features like digital interface, My Contents, Anynet+, AllShare.

Securing the TV to the Wall

Installing the TV-Holder

Step-by-step instructions for installing the TV-Holder kit for safety.

Storage and Maintenance

Specifications

Technical specifications of the TV, including resolution, dimensions, and weight.

Dimensions

Jack panel detail; Rear view

Diagram showing the location of various connection jacks on the rear panel.

Contact SAMSUNG WORLDWIDE

Customer Care Center

Contact information for Samsung customer care centers in different regions.

Installing the TV Stand

Components

List of components and parts included for TV stand installation.

Changing the Preset Picture Mode

Picture Mode

Explanation of different preset picture modes and their suitability.

Adjusting picture settings

Backlight; Contrast; Brightness; Sharpness; Color; Tint (G;R)

Options for adjusting picture quality parameters like backlight and color.

Screen Adjustment

Picture Size

Options for adjusting picture size and aspect ratio, recommending 16:9.

Changing the Preset Sound Modes

Sound Mode

Explanation of different preset sound modes and their effects.

Sound Settings

Sound Effect

Options for enhancing sound experience with SRS TruSurround HD and TruDialog.

Setting the Network Connection

Network Settings

How to access and configure network settings for AllShare and software upgrades.

AllShare Settings

Selecting options for media and message functions of AllShare.

Connecting to a Wired Network

Connecting the LAN port on the back of your TV to an external modem using a LAN cable.

Connecting the TV to a modem using a LAN cable for network access.

Connecting to a Wireless Network

Connecting the LAN port on the back of your TV to a IP Sharer (router)

Connecting the TV to a router using a LAN cable for network access.

Automatic Network Setup

How to set up automatically

Steps to automatically set up the TV's cable network connection via DHCP.

Manual Network Setup

How to set up manually

Step-by-step guide for manually configuring the TV's network connection.

WPS(PBC) Network Setup

How to set up using WPS(PBC)

Instructions for setting up a network connection using the WPS (PBC) button.

One Foot Connection Network Setup

How to Set Up Using One Foot Connection

Steps to set up a network connection using the One Foot Connection function.

Ad-Hoc Network Setup

How to make an Ad-hoc connection

Instructions for creating an Ad-hoc network connection with mobile devices.

If Your TV Fails to Connect to the Internet

ISP MAC address registration

Explains potential issues with ISP MAC address registration for internet connection.

Firewall problem

Information about firewall issues affecting internet connection and troubleshooting.

Setting the Time

Time

How to set and use the TV's time features, including clock and auto time.

Setting the On;Off Timer

On Timer

How to set up the TV to turn on automatically at a scheduled time.

Off Timer

How to set up the TV to turn off automatically at a scheduled time.

Blocking Programs

Security

Setting up a PIN for security functions and program rating locks.

TV Rating

Movie Rating(MPAA)

Blocking movies based on their MPAA rating system.

Canadian English Rating

Canadian French Rating

Blocking TV programs based on their Canadian French rating.

Downloadable U.S. Rating

Parental restriction levels

Information on how parental restriction levels differ and affect blocking.

Picture In Picture (PIP)

PIP

How to watch programs and external video sources simultaneously using PIP.

Economical Solutions

Eco Solution

Features for reducing power consumption like Energy Saving and Eco Sensor.

Auto Protection Time

Other Features

Accessing other system features like menu language and caption settings.

Caption

Caption Mode

Selecting different caption modes for analog and digital channels.

General

Game Mode (Off; On)

Enabling Game Mode for a more realistic gaming experience.

Menu Transparency (Bright; Dark)

Anynet+(HDMI-CEC)

Controlling connected Samsung devices with the TV remote via HDMI-CEC.

Switching between Anynet+ Devices

Device List

Viewing and selecting Anynet+ devices from a list.

Listening through a Receiver

Receiver

Setting the TV to output audio through an external receiver.

Troubleshooting for Anynet+

Anynet+ does not work.

Solutions for when the Anynet+ feature is not working.

About AllShare

Setting Up AllShare

Steps to enable and configure Media and Message functions for AllShare.

Media; Message

Allow; Deny

Controlling device access for AllShare.

Using the Media Function

Contents may not play on your TV depending on their resolution and format.

Information on content compatibility issues related to resolution and format.

Using the Message Function

NOTE

Important notes regarding disabling the alarm window and message deletion.

Message View

You can configure the viewing settings for SMS messages on your mobile phones.

How to configure SMS message viewing settings on mobile phones.

Call Arrival Alarm

Schedule Alarm

How the alarm window displays scheduled events while watching TV.

Troubleshooting

Poor picture

Steps to diagnose and resolve poor picture quality issues.

The TV image does not look as good as it did in the store.

Adjust the Cable;Set top box video output resolution to 1080 i or 720 p.

Advice to adjust video output resolution for better picture quality.

The picture is distorted: macroblock error, small block, dots, pixelization.

Color is wrong or missing.

Solutions for color problems, often related to component connections.

There is poor color or brightness.

The picture is black and white.

Solution for black and white picture issues, usually related to AV input.

When changing channels, the picture freezes or is distorted or delayed.

Sound Problem

Steps to diagnose sound problems using the Sound Test.

There is no sound or the sound is too low at maximum volume.

The picture is good but there is no sound.

Solutions when there is a picture but no sound.

The speakers are making an inappropriate noise.

No Picture, No Video

Steps to take if the TV will not turn on or display a picture.

The TV turns off automatically.

Ensure the Sleep Timer is set to Off

Ensuring the Sleep Timer is off to prevent automatic power off.

There is no picture;video

Check the cable connections.

Verifying all cable connections to the TV and external devices.

RF(Cable;Antenna) Connection

The TV is not receiving all channels.

Steps to resolve issues with not receiving all available channels.

No Caption on digital channels.

Troubleshooting caption display problems on digital channels.

PC Connection

A “Mode Not Supported” message appears.

How to resolve a "Mode Not Supported" message when connecting a PC.

“PC” is always shown on the source list, even if a PC is not connected.

Explanation that the PC source list item is always visible.

Network Connection

The wireless network connection failed.

Solutions for failed wireless network connections.

Software Upgrade over the network fails.

Others

Troubleshooting for purple/green bars and buzzing noise with component cables.

The picture will not display in full screen.

The remote control does not work.

Steps to resolve issues with the remote control not working.

The cable;set top box remote control does not turn the TV on or off, or adjust the volume.

Caption on the TV menu is greyed out.

Why the caption option may be greyed out in the menu.

There is a plastic smell from the TV.

The Channel menu is grey out (unavailable).

When the Channel menu is unavailable or greyed out.

Your settings are lost after 30 minutes or every time the TV is turned off.

You have intermittent loss of audio or video.

How to resolve intermittent loss of audio or video signals.

The PIP menu is not available.

POP (TV’s internal banner ad) appears on the screen.

How to disable POP ads by selecting Home Use mode.

Anti-theft Kensington Lock

To lock the product, follow these steps:

Step-by-step instructions for locking the product with a Kensington Lock.

License

TheaterSound, SRS and the symbol are trademarks of SRS Labs, Inc.

Details about SRS Labs and TheaterSound technology licensing.

DivX Video On Demand

Open Source License Notice

Information about open source licenses available in the product menu.

If you have a problem with your TV, follow these steps before you return your TV to the store.

Confirm that all the connections are correct

Verifying all cable connections are correct and secure.

Run Diagnostic Tests

Performing diagnostic tests for picture, sound, and network.

If the steps above do not resolve your problem, please follow these steps:

Additional steps to take if initial troubleshooting does not resolve the issue.