To Next PageTo Next PageWhy does play mode differ from Setup Menu selection on Samsung BD-H8500A?
Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.
What to do if there is no audio from my Samsung BD-H8500A?
If you're not getting any audio from your Samsung DVD Player, make sure you have selected the correct Digital Output in the Audio Options Menu.
Why won't my Samsung BD-H8500A play the disc?
If your Samsung DVD Player won't play the disc, first ensure that the disc is installed with the label side facing up. Then, check the region number of the Blu-ray/DVD disc to confirm it is compatible with your player.
How to fix noisy or distorted picture on Samsung DVD Player?
If the picture on your Samsung DVD Player is noisy or distorted, make sure that the disc is not dirty or scratched. If it is, clean the disc.
What to do if I forgot the PIN for my Samsung BD-H8500A DVD Player?
If you forgot the PIN for your Samsung DVD Player, press and hold the ' button on the top panel for more than 5 seconds with no disc inside on the home screen. This will revert all settings, including the PIN, to the factory defaults. Be aware that all stored user BD data will be deleted.
Why does video play intermittently on my Samsung BD-H8500A DVD Player?
If video playback is intermittent on your Samsung DVD Player, check if the network is stable and the network cable is properly connected, ensuring the network isn't overloaded. If you're using a wireless connection, verify its stability.
Why can't I see files in shared folders on my Samsung BD-H8500A DVD Player?
The multimedia list shows only files corresponding to the Videos, Photos, and Music categories. Files that do not correspond to these categories may not be displayed.
Why can't I change the screen ratio on my Samsung BD-H8500A?
The screen ratio cannot be changed because the Screen Ratio is fixed on your Blu-ray/DVD disc. This is not a problem with the product.
What does the prohibition message mean on my Samsung BD-H8500A DVD Player?
The prohibition message appears when an invalid button is pressed, the Blu-ray Disc/DVD's software doesn’t support the feature (e.g., angles), or you’ve requested a title or chapter number or search time that is out of range.
How to fix unstable network connection between Samsung DVD Player and PC?
If the network connection between your Samsung DVD Player and PC is unstable, check if you have a firewall enabled. If so, disable the firewall function. Also, ensure that the IP addresses under the same subnetwork are unique to avoid IP interference.
General| 3D Support | Yes |
|---|---|
| Smart Features | Yes |
| Wi-Fi | Yes |
| USB Ports | 1 |
| HDMI Output(s) | 1 |
| Ethernet Port | Yes |
| Type | Blu-ray Player |
| Output Resolution | 1080p (Full HD) |
| Supported Disc Formats | BD, DVD, CD |
| Dimensions (W x H x D) | 430 x 50 x 300 mm |
