Appendixes
94
Before contacting a service center
Situation Suggested remedies
Your computer cannot
play videos
• Depending on the video player programs
installed on your PC, video files captured
by your camera may not play. To ensure
the video files play on your computer,
install and use the Intelli-studio. (p. 70)
• Make sure that the USB cable is
connected correctly.
Intelli-studio is not
functioning properly
• End Intelli-studio and restart the program.
• You cannot use Intelli-studio on
Macintosh computers.
• Make sure that
PC Software
is set to
On
in the settings menu. (p. 81)
• Depending on your computer's
specifications and environment, the
program may not launch automatically. In
this case, click Start → All Programs →
SAMSUNG → Intelli-studio → Intelli-
studio on your computer.
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