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. INSTALLATION
3. Troubleshooting
✁
Please check the following if the USB connection malfunctions.
Case 1
The USB cable is not connected or you are using a cable with an incorrect specifi cation.
✂
Use a USB cable with the correct specifi cation.
Case 2
The camera is not recognized by your PC. Sometimes, the camera may appear under
[Unknown Devices] in Device Manager.
✂
Turn off the camera, remove the USB cable, plug in the USB cable again, and
then turn on the camera.
Case 3
There is an unexpected error during fi le transfer.
✂
Turn the camera power off and on again. Transfer the fi le again.
Case 4
When using the USB hub?
✂
There may be a problem in connecting the camera to the PC through the USB
hub if the PC and the hub are not compatible. Wherever possible, connect the
camera to the PC directly.
Case 5
If used with any other USB devices?
✂
The camera may malfunction when it is connected to the PC at the same time as
another USB cable. In this case, disconnect the other USB cable, and connect
only one USB cable to the PC.
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