Why do audio language and subtitles not work on my Samsung Home Theater System?
- PPatrick BrownSep 22, 2025
Audio language and subtitles will not work if the disc does not contain them.

Why do audio language and subtitles not work on my Samsung Home Theater System?
Audio language and subtitles will not work if the disc does not contain them.
Why is there no sound from my Samsung Home Theater System?
If no sound is coming from your Samsung Home Theater System, first check if the speakers are properly connected and the speaker settings are correctly customized. Also, note that the home cinema does not play sound during fast playback, slow playback, and step motion playback. Check if the disc is severely damaged.
Why is there no HDMI output from my Samsung HT-E6750W Home Theater System?
If there is no HDMI output from your Samsung Home Theater System, verify the connection between your TV and the HDMI jack on the system. Also, confirm that your TV supports the HDMI input resolution (576p/480p/720p/1080i/1080p).
What to do if playback does not start on Samsung HT-E6750W Home Theater System?
If playback doesn't start on your Samsung Home Theater System, ensure that the rating level is correct. Note that CD-ROMs and DVD-ROMs cannot be played on this product. Also, a Blu-ray/DVD disc purchased from abroad may not be playable if the region number is not compatible.
What to do if Samsung Home Theater System disc is rotating but no picture?
If the disc is rotating in your Samsung Home Theater System but no picture appears, first ensure that your TV is powered on. Next, verify that the video cables are properly connected. Check the disc for dirt or damage, as a poorly manufactured disc might also be unplayable.
What to do if Samsung HT-E6750W playback does not start immediately?
If playback doesn't start immediately when you press the Play/Pause button on your Samsung Home Theater System, check if you're using a deformed or scratched disc. If so, wipe the disc clean.
What causes errors when using BD-LIVE service on Samsung Home Theater System?
If an error occurs when using the BD-LIVE service on your Samsung Home Theater System, ensure the memory device has at least 1GB of free space, which you can check in BD Data Management.
Why is there no sound when listening to TV audio through my Samsung Home Theater System?
If you hear no sound while listening to TV audio through your Samsung Home Theater System, pressing the OPEN/CLOSE ^ button while using the D. IN or AUX functions turns on the Blu-ray/DVD disc functions and mutes the TV audio.
Why won't my iPod connect to my Samsung Home Theater System?
To resolve the issue of an iPod failing to connect, check the condition of the iPod connector and Dock. Also, ensure that the iPod software version is up to date.
Why is Dolby Digital 7.1 CH Surround Sound not produced by my Samsung HT-E6750W?
Dolby Digital 7.1 CH Surround Sound will only be produced if the disc has the "Dolby Digital 7.1 CH" mark and is recorded with 7.1 channel sound. Also, check if the audio language is correctly set to Dolby Digital 7.1-CH in the information display.
| Disc types supported | BD, CD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW |
|---|---|
| Number of optical discs | 1 discs |
| Optical disc player type | Blu-Ray player |
| HDMI | Yes |
| Depth | 323.5 mm |
| Width | 430 mm |
| Height | 65 mm |
| Weight | 3850 g |
| Audio input | 1 |
| Built-in HDD | - |
| Subwoofer depth | 350 mm |
| Subwoofer width | 200 mm |
| Subwoofer height | 390 mm |
| Center speaker depth | 68.5 mm |
| Center speaker width | 360 mm |
| Center speaker height | 74.5 mm |
| Image formats supported | JPG |
| Surround speaker weight | 3900 g |
| Apple docking compatibility | iPhone, iPod |
| Video formats supported | AVCHD, DIVX, MKV, WMV |
| Audio decoders | Dolby Digital, Dolby Digital EX, Dolby Digital Plus, Dolby Pro Logic II, Dolby Pro Logic IIx, Dolby Pro Logic IIz, Dolby TrueHD, DTS, DTS 96/24, DTS Neo:6, DTS-ES (Discrete 6.1), DTS-HD |
| RMS rated power | 1330 W |
| Audio output channels | 7.1 channels |
| Audio formats supported | AAC, LPCM, MP3, WMA |
| Center speaker type | 2-way |
| Product color | Black |
| Consumer Electronics Control (CEC) | Anynet+ |
| Ethernet LAN | No |
| HDMI in | 2 |
| USB version | 2.0 |
| SCART ports quantity | 0 |
| Power consumption (standby) | 0.4 W |
| Power consumption (typical) | 127.7 W |
| Package depth | 446 mm |
| Package width | 921 mm |
| Package height | 517 mm |
| Package weight | 33500 g |
| Subwoofer weight | 5700 g |
|---|---|
| Center speaker weight | 900 g |
Provides essential warnings for safe operation, including electrical shock and laser exposure.
Information on playable and unplayable disc types, formats, and logos.
A detailed tour of the remote control, explaining each button's function.
Instructions for connecting speakers and recommended placement for optimal sound.
Detailed steps for connecting speaker wires to the main unit and wireless receiver module.
Instructions for connecting the product to a TV using HDMI or composite video cables.
How to connect external components using HDMI, Optical, and AUX inputs.
Steps for establishing wired and wireless network connections.
Guide to the initial setup process, including language, network, and aspect ratio.
Details on how to perform automatic sound calibration for optimal audio output.
How to access the main settings menu and use the remote control for navigation.
Settings related to network status, Wi-Fi Direct, Soft AP, and AllShare.
Detailed steps for configuring wired and wireless network connections.
Guides for automatic and manual wireless network setup.
Methods for easy wireless setup using WPS(PBC) and Wi-Fi Direct.
Instructions for updating the product's software via online, USB, disc, or downloaded files.
Introduction to AllShare Play for accessing media from various sources.
How to play multimedia files from USB storage devices and iPod/iPhone.
Guide to setting up the AllShare network function and downloading software.
Introduction to Smart Hub, its features, and how to access its manual.
Solutions for common problems related to disc, playback, sound, remote, picture, and connectivity.