To Next PageTo Next PageWhy are audio language and subtitles not working on my Samsung Home Theater System?
Audio language and subtitles will not work on your Samsung Home Theater System if the disc does not contain them.
Why is there no sound coming from my Samsung HT-E6500?
If no sound is coming from your Samsung Home Theater System, remember that sound may not play during fast playback, slow playback, or step motion playback. Check if the speakers are properly connected and the speaker setup is correctly customized. Also, check the disc for severe damage.
Why is there no HDMI output from my Samsung HT-E6500?
If there's no HDMI output from your Samsung Home Theater System, first, check the connection between your TV and the HDMI jack on the system. Then, verify that your TV supports the HDMI input resolution (576p/480p/720p/1080i/1080p).
Why is sound only coming from some speakers on my Samsung Home Theater System?
If sound is only coming from a few speakers on your Samsung Home Theater System, note that some Blu-ray/DVD discs output sound from the front speakers only. Verify that all speakers are connected properly and adjust the volume levels. Also, when listening to a CD, radio, or TV, sound is typically output to the front speakers only.
Why won't playback start on my Samsung Home Theater System?
If playback doesn't start on your Samsung Home Theater System, check the region number of the Blu-ray/DVD disc, as discs purchased from abroad may not be playable. Note that CD-ROMs and DVD-ROMs cannot be played on this product. Also, make sure the rating level is correct.
What does "Not Available" mean on my Samsung HT-E6500?
If "Not Available" appears on the screen of your Samsung Home Theater System, it means the requested feature or action cannot be completed because the Blu-ray/DVD disc's software restricts it, the software doesn’t support the feature, the feature is not available at the moment, or you’ve requested a title, chapter number, or search time that is out of range.
What causes errors when using the BD-LIVE service on my Samsung HT-E6500 Home Theater System?
If an error occurs when using the BD-LIVE service on your Samsung Home Theater System, ensure that the memory device has at least 1GB of free space.
Why doesn't the menu screen appear on my Samsung Home Theater System?
If the menu screen does not appear on your Samsung Home Theater System, even when the menu function is selected, you may be using a disc that does not contain menus.
What to do if I cannot eject the disc from my Samsung Home Theater System?
If you cannot eject the disc from your Samsung Home Theater System, check if the power cord is securely plugged into the outlet. If it is, try turning the power off and then back on.
What to do if playback does not start on my Samsung HT-E6500?
If playback isn't starting on your Samsung Home Theater System, check the region number of the Blu-ray/DVD disc, as discs purchased from abroad may not be playable. Also, CD-ROMs and DVD-ROMs cannot be played. Ensure that the rating level is correct.
General| Audio Channels | 5.1 |
|---|---|
| Total Power Output | 1000 W |
| Blu-ray Player | Yes |
| 3D Playback | Yes |
| Smart Hub | Yes |
| USB Ports | 1 |
| Wi-Fi | Yes |
| Type | Home Theater System |
| Dimensions (Main Unit) | 430 x 60 x 300 mm |
| Connectivity | HDMI, USB, Wi-Fi |
General safety warnings, cautions, and electrical shock prevention measures.
Instructions for safely connecting the power cord and fuse.
Details supported video file extensions, codecs, resolution, and bit rates.
Explains the functions of each button on the remote control.
Explains how to position and connect the speaker system for optimal sound.
Step-by-step guide for connecting speaker wires to speakers and the main unit.
Provides methods to connect the product to a TV using HDMI or Video cables.
Explains wired and wireless network connection methods.
Step-by-step guide for initial product setup, including language and network.
Details the various display and picture settings available.
Instructions for automatically optimizing sound settings using a microphone.
Information on connecting to networks and accessing internet services.
Steps to set up wired and wireless network connections.
Detailed guide for setting up a wired network connection.
Detailed guide for setting up various wireless network connection types.
Procedures for updating the product's software online or via USB.
How to play media files from USB devices or iPod/iPhone.
Common problems and their solutions for product malfunction.
