To Next PageTo Next PageWhat does 'Not Available' mean on my Samsung HT-E6500W?
The 'Not Available' message appears on your Samsung Home Theater System because the Blu-ray/DVD disc's software restricts the feature, the software doesn’t support the feature, the feature is temporarily unavailable, or the requested title, chapter number, or search time is out of range.
What to do if there is no HDMI output on my Samsung Home Theater System?
Check the connection between the TV and the HDMI jack of the product. Verify that your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Why is my Samsung HT-E6500W remote control not working?
If the Samsung Home Theater System remote control isn't working, make sure you're within range and pointing it correctly at the sensor. Also, check if the batteries are working. Finally, ensure you've selected the correct mode (TV or BD) on the remote for the function you're trying to use.
How to reset my Samsung HT-E6500W?
To reset your Samsung Home Theater System, press and hold the remote control's 5 button for 5 seconds in STANDBY mode. Be aware that using the RESET function will erase all stored settings, so only use this if necessary.
What to do if my Samsung HT-E6500W Home Theater System HDMI output resolution is not supported?
If you don't see a picture on your TV when using your Samsung Home Theater System, and the HDMI output is set to a resolution your TV doesn't support, press and hold the 5 button on the front panel for more than 5 seconds with no disc in the product. This will revert all settings to the factory defaults.
How to reset the rating level password on my Samsung Home Theater System?
If you've forgotten the rating level password for your Samsung Home Theater System, remove any disc from the product, then press and hold the product's 5 button for longer than 5 seconds. 'INIT' will appear on the display, and all settings will return to the default values. Then, press the POWER button. Note that this RESET function will erase all stored settings.
Why is there no sound coming from my Samsung HT-E6500W?
The home theater does not play sound during fast playback, slow playback, and step motion playback. Check if the speakers are connected properly and the speaker setup is correctly customized. Also, check if the disc is severely damaged.
What to do if I can't eject the disc from my Samsung HT-E6500W Home Theater System?
Check if the power cord is plugged securely into the outlet. Try turning the power off and then back on.
Why is video playing intermittently on my Samsung HT-E6500W Home Theater System?
If video playback is intermittent on your Samsung Home Theater System, check the stability of your network connection. Ensure the network cable is properly connected and that the network isn't overloaded. If using a wireless connection, verify its stability.
Why is sound only coming from a few speakers on my Samsung Home Theater System?
If sound is only coming from some speakers on your Samsung Home Theater System, note that certain Blu-ray/DVD discs only output sound from the front speakers. Check that all speakers are properly connected and adjust the volume. Also, when listening to a CD, radio, or TV, sound is typically output only to the front speakers.
General| Disc types supported | BD, CD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW |
|---|---|
| Playback disc formats | Blu-Ray audio, Blu-Ray video, CD audio, CD video |
| Number of optical discs | 1 discs |
| Optical disc player type | Blu-Ray player |
| Built-in HDD | No |
| TV tuner integrated | - |
| Image formats supported | JPG |
| Apple docking compatibility | iPhone, iPod |
| Compatible memory cards | Not supported |
| Video formats supported | AVCHD, MKV, MPEG, MPEG4, VC-1, WMV, XVID |
| Audio decoders | Dolby Digital, Dolby Digital Plus, Dolby Pro Logic II, Dolby TrueHD, DTS, DTS 96/24, DTS-HD |
| RMS rated power | 1000 W |
| Audio output channels | 5.1 channels |
| Audio formats supported | AAC, AC3, LPCM, MP3, WMA |
| Product color | Black |
| USB direct playback | Yes |
| Consumer Electronics Control (CEC) | Anynet+ |
| HDMI in | 2 |
| USB version | 2.0 |
| SCART ports quantity | 0 |
| Number of HDMI outputs | 1 |
| Package depth | 446 mm |
| Package width | 606 mm |
| Package height | 374 mm |
| Package weight | 15000 g |
Weight and Dimensions| Main unit weight | 3900 g |
|---|---|
| Main unit dimensions (WxDxH) | 430 x 315 x 63 mm |
Reduce risk of fire or electric shock; do not expose to rain or moisture.
Compact Disc player classified as CLASS 1 LASER product with radiation precautions.
Read and follow all safety instructions carefully before using the unit.
Precautions for handling the apparatus, power plug, and liquids.
Explains the function of each button on the remote control.
Instructions and guidance on speaker placement and connection.
Explains how to connect the product to a TV via HDMI or Video cable.
Explains connecting external devices via HDMI, Optical, or AUX.
Illustrates wired and wireless network connection methods.
Step-by-step guide for initial setup after connecting the product.
Explains the Auto Sound Calibration function and how to run it.
Controls for playback of video files (play, pause, search, repeat).
Controls for playback of music files (play, pause, skip, repeat).
Controls for playback of photo content.
Table of common symptoms and their remedies.
Initial steps for setting up the product.
How to connect the product to a TV via HDMI or Video cable.
Connect external device via HDMI.
Connect external digital audio device via Optical.
Connect external analog audio device via AUX.
How to lay out the speaker system components.
Instructions for powering the unit and inserting remote batteries.
