To Next PageTo Next PageWhat to do if the HDMI output resolution is not supported by my TV on Samsung HT-E6500W Home Theater System?
Press and hold the 5 button on the front panel for more than 5 seconds with no disc in the product. All settings will revert to the factory settings.
What to do if I can't eject the disc from my Samsung HT-E6500W Home Theater System?
Check if the power cord is plugged securely into the outlet. Try turning the power off and then back on.
Why is there no sound coming from my Samsung HT-E6500W?
The home theater does not play sound during fast playback, slow playback, and step motion playback. Check if the speakers are connected properly and the speaker setup is correctly customized. Also, check if the disc is severely damaged.
Why can't I see the files in AllShare Play on my Samsung HT-E6500W?
AllShare Play on your Samsung Home Theater System only shows files corresponding to the Photo, Music, and Movie categories. Files that do not correspond to these categories may not be displayed.
Why is there no sound when listening to TV audio through my Samsung HT-E6500W?
If no sound is heard while listening to TV audio through your Samsung Home Theater System, pressing the OPEN/CLOSE ^ button while using the D. IN or AUX functions may activate the Blu-ray/DVD disc functions and mute the TV audio.
What to do if the remote control for my Samsung HT-E6500W Home Theater System doesn't work?
Ensure you are operating the remote within its operational range and at the proper angle relative to the sensor. Check if the batteries are drained. Verify that you have correctly selected the mode (TV/BD) functions of the remote control (TV or BD).
Why can't my Samsung Home Theater System receive radio broadcasts?
If you can't receive radio broadcasts on your Samsung Home Theater System, check that the antenna is properly connected. If the antenna's input signal is weak, try installing an external FM antenna in an area with good reception.
Why is the AllShare Play connection unstable on my Samsung Home Theater System?
If the AllShare Play connection between your TV and PC is unstable when using your Samsung Home Theater System, ensure that each IP address under the same subnetwork is unique to avoid IP collision. Also, check if you have a firewall enabled and, if so, disable it.
Why is video playing intermittently on my Samsung HT-E6500W Home Theater System?
If video playback is intermittent on your Samsung Home Theater System, check the stability of your network connection. Ensure the network cable is properly connected and that the network isn't overloaded. If using a wireless connection, verify its stability.
Why is Dolby Digital 5.1 CH Surround Sound not working on my Samsung HT-E6500W Home Theater System?
If Dolby Digital 5.1 CH Surround Sound isn't working on your Samsung Home Theater System, check if the disc has the 'Dolby Digital 5.1 CH' mark, as surround sound is only produced if the disc is recorded with 5.1 channel sound. Also, verify that the audio language is correctly set to Dolby Digital 5.1-CH in the information display.
General| Disc types supported | BD, CD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW |
|---|---|
| Playback disc formats | Blu-Ray audio, Blu-Ray video, CD audio, CD video |
| Number of optical discs | 1 discs |
| Optical disc player type | Blu-Ray player |
| Built-in HDD | No |
| TV tuner integrated | - |
| Image formats supported | JPG |
| Apple docking compatibility | iPhone, iPod |
| Compatible memory cards | Not supported |
| Video formats supported | AVCHD, MKV, MPEG, MPEG4, VC-1, WMV, XVID |
| Audio decoders | Dolby Digital, Dolby Digital Plus, Dolby Pro Logic II, Dolby TrueHD, DTS, DTS 96/24, DTS-HD |
| RMS rated power | 1000 W |
| Audio output channels | 5.1 channels |
| Audio formats supported | AAC, AC3, LPCM, MP3, WMA |
| Product color | Black |
| USB direct playback | Yes |
| Consumer Electronics Control (CEC) | Anynet+ |
| HDMI in | 2 |
| USB version | 2.0 |
| SCART ports quantity | 0 |
| Number of HDMI outputs | 1 |
| Package depth | 446 mm |
| Package width | 606 mm |
| Package height | 374 mm |
| Package weight | 15000 g |
Weight and Dimensions| Main unit weight | 3900 g |
|---|---|
| Main unit dimensions (WxDxH) | 430 x 315 x 63 mm |
Reduce risk of fire or electric shock; do not expose to rain or moisture.
Compact Disc player classified as CLASS 1 LASER product with radiation precautions.
Read and follow all safety instructions carefully before using the unit.
Precautions for handling the apparatus, power plug, and liquids.
Explains the function of each button on the remote control.
Instructions and guidance on speaker placement and connection.
Explains how to connect the product to a TV via HDMI or Video cable.
Explains connecting external devices via HDMI, Optical, or AUX.
Illustrates wired and wireless network connection methods.
Step-by-step guide for initial setup after connecting the product.
Explains the Auto Sound Calibration function and how to run it.
Controls for playback of video files (play, pause, search, repeat).
Controls for playback of music files (play, pause, skip, repeat).
Controls for playback of photo content.
Table of common symptoms and their remedies.
Initial steps for setting up the product.
How to connect the product to a TV via HDMI or Video cable.
Connect external device via HDMI.
Connect external digital audio device via Optical.
Connect external analog audio device via AUX.
How to lay out the speaker system components.
Instructions for powering the unit and inserting remote batteries.
