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English70

Troubleshooting

Problem Cause Action

The oven exterior

gets too hot

during operation.

There is not enough ventilation

space around the oven.

There are intake/exhaust outlets

on the front and rear of the

oven for ventilation. Check the

installation guide and make sure

that the microwave is far enough

away from walls and cabinets

for proper ventilation.

Objects are on top of the oven. Remove all objects on the top of

the oven.

The door cannot

be opened

properly.

Food residue is stuck between

the door and oven interior.

Clean the oven and then open

the door.

The oven does

not heat.

The oven may not work if too

much food is being cooked or

improper cookware is being

used.

To test the oven, put one cup

of water in a microwave-safe

container, put the container

in the oven, and then run the

microwave for 1-2 minutes

to check whether the water is

heated. If the water is heated,

reduce the amount of food and

start the function again. Use a

cooking container with a flat

bottom.

Heating is weak

or slow.