4 BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3
4.2 STATION FEATURES DESCRIPTIONS ..................................................................................................4.31
4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................................4.39
4.4 AUTO ATTENDANT FEATURE DESCRIPTIONS ................................................................................4.46
4.5 VOICE MAIL FEATURE DESCRIPTIONS ..............................................................................................4.49
4.6 SAMPLE SMDR PRINTOUT WITH CALLER ID ..................................................................................4.55
4.7 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER ......................................................4.56
4.8 SAMPLE OF UCD EMBEDDED REPORT ............................................................................................4.57
4.9 UCD CALL STATISTICS............................................................................................................................4.58
4.10 UCD AGENT STATISTICS ........................................................................................................................4.60
4.11 SAMPLE TRAFFIC REPORT ....................................................................................................................4.61
4.12 TRAFFIC REPORT OVERVIEW ..............................................................................................................4.62
5 GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE....................................................................................................5.1
5.2 FCC REQUIREMENTS ................................................................................................................................5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................................................................................5.1
5.4 MUSIC ON HOLD WARNING ..................................................................................................................5.2
5.5 DISA WARNING ..........................................................................................................................................5.2
5.6 UNDERWRITERS LABORATORIES and CANADIAN STANDARD ASSOCIATION ....................5.2
STANDARD WARRANTY
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