MOBILITY SOLUTION
OfficeServ systems provide a mobility solution using the SMT-W5100E wireless handset based on the voice
over Wi-Fi technology (802.11). It allows users to stay connected to the office telephone system or data net-
work through WLAN access points either in the office location or at the remote office locations. OfficeServ’s
mobility solution consists of three components: wireless access points – SMT-R2000, wireless handset – SMT-
W5100E, and IP-enabled OfficeServ system. See also Wireless LAN.
MULTIPLE LANGUAGE SUPPORT
The OfficeServ 7030 can be programmed to support multiple languages in the display. This is on a per-key-
set basis. When set the keyset will have its display information presented in the programmed language. The
languages are defined in MMC 121. The current languages are as follows: English, Spanish, Italian, German,
Portuguese, Norwegian, Danish, Dutch, Swedish, US Spanish, Finnish and Canadian French.
MUSIC ON HOLD—FLEXIBLE
The OfficeServ 7030 allows its music sources to be used in flexible manner as follows:
Each keyset can have a designated music source for playing as Background Music (BGM) through the keyset
speaker.
Each Station can have a designated music source for playing to callers placed on Exclusive hold at that sta-
tion.
Each Trunk can have a designated music source for playing to callers placed on hold. This setting is overrid-
den by some of the other settings such as station music on hold, DID MOH and UCD MOH.
Each UCD group can have a designated music source to be played while a caller is in queue.
Each entry in the DID translation table can have a designated music source to be played when a caller to that
DID number is placed on hold.
MUSIC ON HOLD – SOURCES
The OfficeServ 7030 provides for up to five different types of Music on Hold source including silence or
“NONE” as listed below:
• None:
No audio is played to the listener
•Tone:A tone or “beep” is repeated at a programmable interval
• Chime:
A music chime source located on the 7030 main unit card is played to the listener.
• External Source:
An external source connected to the OfficeServ 7030 misc port, such as a digital
announcer or radio, is played to the listener.
• Voicemail Sound File:
If the OfficeServ 7030 system has the embedded voicemail enabled, custom
recorded sound files from the Voice Mail card can be used for MOH sources. For more information on cre-
ating the sound files refer to Voice Mail Programming Manual. If you select this option be advised that
each VMMOH source requires a dedicated voicemail port.
NETWORKING
The OfficeServ 7030 system allows up to 99 systems using SPNet over IP to be networked together with a
high level of feature integration. The networked systems may be any combination of OfficeServ 100,
OfficeServ 500, OfficeServ 7030, OfficeServ 7100, OfficeServ 7200-S, OfficeServ 7200, and OfficeServ 7400 sys-
tems (OS 100, OS 500, OS 7100 and OS 7200 running V2.48 or higher, OfficeServ 7030 running V4.40 or
4.20
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