What to do if my Samsung DVR does not turn on?
If your Samsung DVR isn't turning on, first ensure the power supply is properly connected. Next, check the system's input voltage from the power source. If it still fails to power on, the power supplier may be faulty and require replacement.
How to verify if my external SATA HDD is compatible with my Samsung Security Camera DVR?
To check if the external storage device (external SATA HDD) is supported by the DVR of your Samsung Security Camera, consult the compatibility list of external storage devices. Contact the retailer where you purchased the DVR to obtain this list.
Why do some channels on my Samsung SHR-6080 display a black screen?
If some channels on your Samsung Security Camera display only a black screen, verify that the camera connected to the system is displaying the image correctly and is properly supplied with power. If you are using a video distributor, try connecting the camera's video source directly into the DVR to rule out signal issues.
What to do if my Samsung Security Camera DVR doesn't recognize all connected HDDs?
If your Samsung Security Camera DVR does not recognize all installed HDDs, give the DVR some time to recognize them. If the problem persists, it may be due to a mechanical error of the HDD. Try using a different HDD.
Why is there no response when I press the PTZ button on my Samsung Security Camera?
If you press the [PTZ] button on the Live screen and there is no response from your Samsung Security Camera, go to Menu l Camera l and check if the current protocols and other settings in the PTZ device are properly configured according to the PTZ camera.
Why is the time bar not displayed in Search mode on my Samsung SHR-6080?
If the time bar is not displayed in Search mode on your Samsung Security Camera, the timeline might be in extension mode. Try switching to normal mode or use the left or right button to navigate through the time bar.
Why can't I select the Start button in calendar search on my Samsung SHR-6080?
If the cursor won't move to the Start button when you start a calendar search on your Samsung Security Camera, make sure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can start playback using the Start button.
Why doesn't the Channel button work on the Live screen of my Samsung SHR-6080 Security Camera?
If the Channel button does not work on the Live screen of your Samsung Security Camera, it is likely because the current screen is in event monitoring mode. To exit this mode, press the [ALARM] button. Then, you will be able to select a channel.
How to exit full screen mode on Samsung SHR-6080 WebViewer?
If you press the ESC key in full screen mode of the WebViewer and the system does not switch to a normal split mode on your Samsung Security Camera, press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again. The system will then switch to a normal split mode.
What to do if the alarm won't turn off on my Samsung SHR-6080 Security Camera?
If the alarm persists on your Samsung Security Camera system even after pressing the [ALARM] button, press the [MENU] button on the front panel and follow these steps: 1) To release the event monitoring mode: Monitoring Mode – set the duration of the event monitoring to Off. 2) To release the alarm sound: Event Record Mode - Alarm (Motion Detection/Video Loss) – deactivate the alarm sound. 3) To release the event: Event Record Mode - Alarm (Motion Detection/ Video Loss) – set the mode to Off.
General| Brand | Samsung |
|---|---|
| Model | SHR-6080 |
| Category | Security Camera |
| Language | English |
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